Mjamjam Petfood GmbH | Germany | Massing | Permanent position | Full time | Published since: 24.04.2025 on stepstone.de
IT Expert - Helpdesk 1st Level Support (m/w/d)
At MjAMjAM Petfood, we love to make dogs and cats happy with art-friendly, natural food. Our brand stands for high-quality ingredients, lots of charm and delights with strong ideas and innovation. Together as a team, we are all committed to advancing our mission every day – with creativity, passion and a large portion of team spirit. You want to bring your ideas into a dynamic, modern company? You want to work in an environment that combines flexibility, self-responsibility and fun? Then become part of MjAMjAM and shape the future of animal feed with us. To strengthen our MjAMjAM family we are looking for IT Expert - Helpdesk 1st Level Support (m/w/d) JOBV1_EN
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Your tasks • Your profile • What we offer
At MjAMjAM Petfood, we love to make dogs and cats happy with art-friendly, natural food. Our brand stands for high-quality ingredients, lots of charm and delights with strong ideas and innovation. Together as a team, we are all committed to advancing our mission every day – with creativity, passion and a large portion of team spirit. You want to bring your ideas into a dynamic, modern company? You want to work in an environment that combines flexibility, self-responsibility and fun? Then become part of MjAMjAM and shape the future of animal feed with us. To strengthen our MjAMjAM family we are looking for IT Expert - Helpdesk 1st Level Support (m/w/d)
Macher ... you are on site and install, configure and align hard and software in the systems ... you collect and provide service requests, problem solutions and customer information in our ticket system Problem solving ... you are the first contact for our employees and competently engage them with our ticket system in IT questions and disruptions ... you diagnose first IT problems and forward more complex inquiries to the 2nd/3rd level support Quality Manager ... you carry out regular maintenance work and install software updates and security patches Communication talent ... you support our team through training and help to optimally use IT systems
You have a completed commercial or technical training in IT Ideally you have a multi-year professional experience in IT support or Helpdesk You have knowledge of the installation, configuration and maintenance of hardware and software You are service-oriented, communication-strong and team capable You work independently, structured and keep an overview even in stressful situations You have good knowledge of German and English You have a valid class B license
New professional challenges and varied tasks Operational health management and occupational retirement provision Flexible working time models Family working environment in a modern workplace Feel Good Benefits, Social Benefits & Operational Benefits such as office dogs, company celebrations & training budgets JOBV1_EN
Company location
Location
| Mjamjam Petfood GmbH | |
| Massing | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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