OUTLETCITY METZINGEN, eine Marke der HOLY AG | Germany | 72xxx Metzingen bei Stuttgart | Student job | Part time - flexible | Published since: 03.02.2026 on stepstone.de
Werkstudent Customer Care Agent (m/f/d)
We are the OUTLETCITY AG – operator of the Outletcity Metzingen, city administrator of the unique Profession metropolis New Work and the first Omnichannel outlet ever. With over 4 million visitors from all over the world and currently more than 170 brands on site, we are not only Europe's largest outlet, but also the world's first with our own online shop. This is the home of over 400 brands and is operated by us completely independently in Metzingen. Together with our Outletcity app and the Outletcity Club, he combines real and digital shopping worlds into the perfect omnichannel symbiosis. We are home to storytellers, master planners and data whistlers – as well as IT-Boys, -Girls and -Pieces. Among our rooftops, about 400 people share their knowledge with the most diverse talents and a vision: to make the shopping experience of millions of visitors a real happening – whether at home, on the go or on site. In order to create everything, we need about 4000 cups of coffee in the month, 2640 pulpits, 1188 servings of Bircher Müsli, over 2000 smoothies – and you! !
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Your tasks • Your profile • What we offer
As a working student:in Customer Management, you can handle the processing of customer requests and customer support on the phone and by email during our service hours You are the first contact person:in our online shop customers (the DACH region) especially in the field of complaint processing and data protection requests Ensuring high response quality and customer satisfaction is an essential part of your task In addition, you can provide support in the area of our Outletcity Club in case of wastewater treatment
You are impersonated:r Student:in and have already successfully completed the first semester of your studies You have fun by telephone and writing with customers: you are only satisfied if you have found a good solution for our customers: High personal commitment, strong service orientation, team skills and sense of responsibility characterize you You have very good knowledge of German and English in word and writing You are safe to use the current MS Office programs
The perfect mix of innovative industry pioneer and human family business with cool start-up atmosphere Exciting and responsible tasks with personal design space and plenty of space for your personality Modern jobs with state-of-the-art technology and space for creativity on our newly designed campus right in the middle of the Outletcity A sense of belonging of special kind - exceptional events and networking offers included Special Sales and Deals as well as attractive shopping discounts on site and in our online shop Every morning a phenomenal free breakfast with all your colleagues: inside
Location
 | OUTLETCITY METZINGEN, eine Marke der HOLY AG | |
| 72555 Metzingen bei Stuttgart | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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