0Head of Operations Management and Operations Management (m/f/d)
VBK - Verkehrsbetriebe Karlsruhe GmbH | Germany | 76xxx Karlsruhe | Permanent position | Full time / Home office | Published since: 24.06.2026 on stepstone.de

Head of Operations Management and Operations Management (m/f/d)

Branch: Transport and logistics Branch: Transport and logistics


The transport companies Karlsruhe (VBK) offer the people in the fan city a powerful and environmentally friendly mobility offer. With their buses and tramways, they provide an annual performance of more than twelve million car kilometres and transport around 70 million passengers. With over 1,500 employees, the VBK is one of the largest employers in Karlsruhe. In addition to the daily operation, the VBK is committed to sustainable transport concepts and invest in modern vehicle technologies as well as the improvement of infrastructure. The history of the company reaches to 19. century back when the first trams in Karlsruhe drove. Today, the VBK is an indispensable part of public transport and, through its close cooperation with the Albtal Transport Society (AVG) and the Karlsruhe Transport Association (KVV), make an important contribution to climate-friendly mobility and quality of life in the region.

Head of Business Administration (m/w/d) Full time | Karlsruhe | unlimited

Your tasks • Your profile • What we offer

Technical and disciplinary management of the works management and operational management staff with the functions of BOStrab / BOKraft, operational projects, digitization, secretariat Developing, developing and implementing strategic concepts for business, business and business management Coordination with internal and external stakeholders (management, management, management, management, employee representation, technical supervisory authority for trams and other external bodies) Coordination, leadership and participation in internal and external voting appointments as well as representation of the VBK in political bodies and civil assemblies. Answering customer or local complaints in basic cases Permanent officer of the management and control of the management office incl. Regulatory management, reporting, testing, approval and approval procedures of vehicles and installations, as well as file management of documentation-based processes Opinions on construction enquiries and building plan procedures with impact on tram and bus operations Creation and maintenance of company rules. Ensuring compliance with regulations and verification of vehicles and operating systems for safe operating conditions Treatment of operational events and service failures Detection of audits of operating and driving staff as well as of Stellwerk checks Participation Management of special operations or emergency management Participation in or management of business-wide projects Support of research cooperation

Completed engineering, transport or economic studies with a focus on transport / mobility Multiannual relevant experience in a transport company and leadership experience Representative operational expertise and very good knowledge of the VBK route and line network Driving authorization BOStrab / driving licence class D desirable Qualification for management BOStrab and BOKraft or fulfilment of the conditions and willingness to acquire these qualifications Ideally, test permissions (BOStrab, Pitch Stadtbahntunnel) or willingness to acquire Impressed leadership, social and communication skills, customer orientation and sense of responsibility, enforcing ability and structured working High loadability, flexibility, safe occurrence and very good expressiveness readiness to participate in readiness schemes. Work as needed outside usual working hours, even at night and weekend

A responsible, varied challenge A safe and future-oriented workplace Working hours that fit your life: Flexible working hours (from 6:00 to 20:00) and possibilities for mobile work Good operating climate with open communication and valuable leadership culture Continuous possibilities for certifications and further training Payment by the district collective agreement for the municipal transport companies Baden-Württemberg (BzTV-N BW) An attractive occupational pension scheme (ZVK) Very good access by public transport Interesting advantages when using our railways Convenient dishes in our restaurant “NahVerzehr” Bicycle leasing, Corporate Benefits, discounted Germany ticket and other local discounts

Location

ava VBK - Verkehrsbetriebe Karlsruhe GmbH
76131  Karlsruhe
Germany

The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.

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