Finke Colors GmbH | Germany | 42xxx Wuppertal | Permanent position | Full time / Home office | Published since: 21.04.2026 on stepstone.de
Team Leader Customer Service (m/f/d)
We are a family medium-sized company based in Wuppertal and employ 145 employees. For over 75 years, we have been one of the leading manufacturers of coloured mixtures for the plastics processing industry. Our mission? We bring color to life! We produce coloured granules, powders and liquid colours with which plastic manufacturers dye their products. From bright toys, colourful household items to colourful car accessories – our products can be found everywhere.
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Your tasks • Your profile • What we offer
Leadership and development of the team: You lead a dynamic team of customer service staff and promote their personal and professional development. Coordination of customer orders: You monitor the processing of incoming customer orders and ensure that customers are always informed, in particular when changes are made. Creation of shipping documents: You are responsible for the production of shipping papers, daily and collection bills as well as price calculations. Customs and export processing: You will introduce your advanced customs and export knowledge to ensure smooth operations. Close customer contact: You are in regular telephone contact with our customers and have the pleasure of clarifying their concerns. Consignation and bonus bills: You are responsible for the settlement of signature settlements and the creation and verification of bonus settlements. Administrative tasks: You take care of general office work and correspondence.
Completion: You have a degree as an industrial merchant or equivalent vocational training. In addition, you have successfully completed an additional training to the state-tested farmer or another similar training. Leadership experience: You already have experience in a leading position in the customer service or sales service of a manufacturing company. Communicative skills: You have diplomatic skills in dealing with customers and convince by your ability to enforce. Language skills: You have very good English skills (at least level B2) and can communicate safely in an international environment. Technical knowledge: You are experienced in handling MS Office products and have experience with ERP systems. Customs knowledge: Advanced customs skills are essential for this position.
Working in a collegial team Comprehensive integration into the field of activity Annual performance and holiday allowance 30 days of year Occupational pension Lifetime account for an early retirement Free staff parking and good transport Responsible position in an international, listed group Flexible working hours and home office options Attractive remuneration and targeted training
Contact
 | Finke Colors GmbH | |
| Hatzfelder Str. 174-176, 42281 Wuppertal | ||
| Germany | ||
| show e-mail |
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