Brunel GmbH | Germany | 24xxx Kiel | Permanent position | Full time / Home office | Published since: 10.07.2026 on stepstone.de
IT Provider Manager (m/f/d)
Work at Brunel means: attractive projects in the entire range of modern engineering and IT, exceptional career prospects at customers from the middle class to the DAX group, and the safety of an engineer service provider established for 50 years. With more than 40 locations and six Solutions Hubs in the DACH-CZ region as well as more than 12,000 employees at 120 locations worldwide, we offer the ideal platform to actively shape technological progress - because standstill means a step back! !
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Your tasks • Your profile • What we offer
Would you like to reach the next level in your career? At Brunel you have the opportunity to continuously develop with renowned customers - across the industry. Take the decisive step of your career today and apply as an IT provider manager (w/m/d). Description
Control and monitoring of external IT service providers Support of provider contracts, service descriptions and service level agreements Implementation of service reviews and follow-up of deviations and measures Responsibility for IT cost planning, budget control and cost transparency Creation of feasibility analyses, economic considerations and decision templates Ensuring compliance with regulatory, contractual and internal requirements Working in IT projects and close coordination with IT, purchasing, controlling, compliance and information security Monitoring of performance indicators, service quality and contractually agreed target values Escalation management in performance disorders and coordination of appropriate improvement measures
Completed training or studies in the IT or commercial technical environment Multiannual experience in IT provider management or in the control of external IT service providers Experience in banking or financial services Alternative experience in a highly regulated area, such as insurance, hospital, defence or public sector Knowledge of service reviews, SLA management, IT controlling and IT contract management Confidence with regulatory processes, audits and documentation obligations Needed knowledge of ServiceNow, ITIL and Cisco Jabber Communication strength, enforcement capacity and structured functioning Safe occurrence in dealing with external providers and internal contact persons Analytical understanding of costs, services, risks and contractual relationships
Unlimited employment contract
Private contract
30 days off
Slip time account
Social and supplementary benefits (VWL)
Individual support concepts and further training
Remote work
Job ticket grant
Corporate Benefits Program
Location
 | Brunel GmbH | |
| Kiel | ||
| Germany |
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