Office Manager / Compliance Assistant in Luxembourg (m/f/d)

At AND-E, we're redefining the future of mobility insurance. As part of the global MS&AD Group and in close partnership with Toyota, we aim to make tomorrow's journeys simpler, safer, and smarter. Our expertise spans over 30 markets in Europe and South Africa, providing tailored insurance solutions for Toyota and Lexus customers and various white-label partners. In Germany, our offerings include motor insurance, commercial fleet coverage, payment protection insurance, and support for Japanese businesses operating abroad.

Our commitment extends beyond business: at AND-E we support our people to grow, make a difference for customers, and help shape the future of connected mobility protection.

You take ownership of office management, organization, and administrative coordination and ensure the smooth day-to-day running of the office. Supporting senior management, Compliance, and international colleagues, while keeping processes structured, reliable, and well organised, is part of your mindset. Then welcome to AND-E.

How you'll make an impact

Ensure the smooth day-to-day operation of the Luxembourg head office, including office supplies, postal services, meeting rooms, and general administration. Provide administrative support to the Managing Director and the Head of Compliance, including document preparation, appointment coordination, and follow-up of action points. Coordinate internal and external meetings, conferences, and visits, including scheduling, logistics, and preparation of materials. Provide administrative support to the Compliance function, including maintaining documentation, preparing reports, coordinating information requests, and liaising with branches and group entities. Perform Corporate Secretary duties, including coordination with the Board and Committees, preparation of meeting documentation, minute-taking, follow-up of decisions, and maintenance of corporate records in line with Luxembourg governance requirements. Oversee the filing and archiving of corporate and compliance documents, manage service providers and procurement, and liaise with building management and external partners.

Bachelor's degree in administration, business, or a related field, or equivalent professional experience in office management or administrative support. Minimum 2–3 years of experience in a similar role in Luxembourg, ideally within a regulated environment such as insurance, finance, or professional services. Basic knowledge of company secretarial, governance, or compliance processes is considered advantage. Strong organizational skills with the ability to work independently in a small local team while coordinating with international colleagues and stakeholders. Excellent communication and interpersonal skills with a proactive, reliable, and service-oriented mindset. Fluent in English and French, with German considered an advantage. Good knowledge of MS Office and common administrative tools is required.

Personal development is important to us, which is why we support you in it. A working environment based on trust, encouragement, and constructive feedback. Collaboration with people from different countries and cultures. 26 days of annual leave + 9.5 additional rest days. Flexible working hours. Meal vouchers. Free coffee, tea, water.

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