Technical Operations Manager (m/f/d)

Since its founding in 1934, Herbrand has become one of the leading Mercedes-Benz trading groups in Germany. Our history is characterized by innovation, growth and a deep connection to mobility.

Over 90 years have passed since the pharmacist and mechanical engineer Josef Herbrand founded the company of the same name. Today his grandson Richard Lacek-Herbrand and Sven Holtermann continue the success story. What began once as a sole sales agency for Mercedes-Benz cars has become an extensive group of companies. This group covers 17 cities and 22 locations in the West-Munsterland and the Lower Rhine to the Rhineland. Today we count more than 1,400 employees. Year after year we sell over 12,000 vehicles, while more than 100,000 vehicles from different manufacturers are serviced and repaired in our workshops.

Own-sponsored management of the center in the technical field taking into account the economic performance figures and the quality standards of Mercedes-Benz and Daimler Truck Monitoring and responsibility of the processes from acceptance to transfer of invoice Ensuring high customer satisfaction Support of the existing customer base as well as development of this through intensive market processing Leadership of service personnel and responsibility for their further development Increase process efficiency

(m/w/d) or ideally a technical or economic study Practical experience in the car house necessary, experience with Mercedes-Benz of advantage Several years of leadership experience in AfterSales Analytical thinking and high engagement Negotiating skills and communication strength High social competence and safe occurrence

Responsible position - with great freedom of design and decision Perspective - Long-term professional perspective in a future-oriented group of companies Business climate - We place great emphasis on a family team atmosphere and a good working climate Attractive remuneration Cars – for operating and private use as well as modern means of communication (laptop, mobile phone, etc.) Technical training – participation in subject-related training opportunities Employee discount - Whether job bike (also for the partner), leasing, rent, parts and accessories or shopping discounts Modern workplace - with ergonomic workstation