Customer Advisor (m/w/d) Field Service

In the media group Westdeutsche Zeitung with its locations in Düsseldorf, Kempen, Krefeld and Wuppertal, the daily Westdeutsche Zeitung will be presenting four issues as well as various digital news products and special publications. We offer our readers an independent, credible and critical local journalism and our advertising customers an appropriate, successful environment. This is a professional and motivated, over 100-headed team with great passion. We are looking for a customer consultant (m/w/d) for the next possible event for the reader market at the Wuppertal site

They gain new readers for the Westdeutsche Zeitung and reactivate former subscribers in direct, personal conversation. You are specifically processing the address material provided by the publisher – including current sample readers – in your defined sales area. They impressively present the advantages of our E-Papers and thus make an active contribution to the digital transformation in our readership. They are the first respondent for questions and concerns of our subscribers – including a service-oriented complaint processing.

They have enjoyed selling and ideally have already gained experience in sales or in customer consulting. In direct customer contact with your communicative, open way as well as your well-kept and sovereign appearance. Dealing with smartphones and tablets as well as popular app applications is familiar to you You have a valid driving license (class B) and your own car. A high self-motivation, reliability and readiness complete your profile.

In our media house you can expect an open corporate culture, flat hierarchies and team-oriented work. We offer training with individual promotion, family-friendly flexible working time models, mobile work, attractive performance-oriented remuneration and diverse development opportunities. You can also benefit from numerous employee benefits such as Jobrad, Corporate Benefits, a personal newspaper subscription and free coffee and water at the site. The position is designed as a fixed-term position for two years. JOBV1_EN