Project Manager - E-Learning / Customer Support / hiveQ (m/f/d)

Expert for hiveQ: Do our platform hiveQ to detail, continuously expand your knowledge and stay up to date on developments Analysis of customer needs: Identify and understand the individual requirements of the customers you care about and develop tailor-made solutions that effectively support their goals Individual advice: Berate and coache «deine» regional and international customers as a direct contact*in comprehensively to the functions and possibilities of hiveQ. Support them in onboarding and further development to adapt hiveQ optimally to their needs and fully exploit it Complex projects: Plane and run challenging projects to implement and optimize hiveQ in medium-sized companies and corporations. Use KPIs to measure and continuously improve the success of your projects Interface: Work closely with our sales, product management and development teams and ensure that creative solutions are developed for complex topics

Expertise in customer development: You have expertise in (key) account management, customer success management, project management, etc., ideally in e-learning or software environment. In the care and strategic development of customers, you will experience, confidently and with a clear view for long-term success. You can build trusted customer relationships, develop sustainably and successfully – even in an international environment Customer orientation and consulting skills: You have a strong sense of the needs of customers and can understand and clearly convey complex facts. You advise clients competently, give thoughtful recommendations and guide them confidently through the processes Technical affinity: You work quickly and independently into new software applications and develop a deep understanding of their functions and applications Power of implementation: Do you like to take responsibility and bring the energy to actively address challenges? Perfect! Thanks to your experience in managing complex projects, you always keep in mind goals, KPIs and schedules and ensure successful implementation Strong communication skills: Our customers come from various industries, regions and countries. With a safe, professional appearance you convince in every situation. Negotiation security in German and English is of course for you Innovative Mindset: You’re passionate about innovative software products and are keen to drive the world of e-learning

Your growth potential: You work independently and can actively contribute: We support you in your development and customize your entry Great working atmosphere: Flat hierarchies & a positive, respectful and family working atmosphere at eye level await you – of course by you and without dress code Our premises: In our Activity Room with kicker, table tennis & sports equipment you can relax in our Relax Room. In addition, a shower, lockable lockers and fruits & a large selection of drinks await you Flexibility: We offer you flexible working hours, the possibility of a home office day per week and 32 holiday days Job & family in line: For us, it is quite normal that the son also gets into the picture during the online meeting or the daughter comes to the office. The parent-child room ensures that you can work flexibly when your child is involved Extensive accessibility: Excellent connection by train, car or bike (including secured underground parking for car and bicycle) make the work path easy JobRad: With our company bike offer you can choose your desired bike and stay in motion Germany ticket: You will receive the Germany Ticket at a discounted price via our employee portal Working discount: On our partner platform you and your relatives get interesting offers around online shopping Fitness advantage: With our partner agreement you can train at discounted prices at Pfitzenmeier and Venice Beach We revolutionize the e-learning industry. Are you going? Then we look forward to your application!