ZEISS | Germany | 73xxx Oberkochen (Baden-Württemberg) | Permanent position | Full time | Published since: 08.06.2026 on stepstone.de
Customer Service Support Specialist Hunting & Nature (m/f/d)
Trust something new, grow beyond itself and redefine the boundaries of the feasible. That is exactly what our employees can and should live daily. To make a sign with our innovations and to enable great. Because there are a lot of fascinating people behind every successful company. In an open and modern environment with numerous development and further training opportunities, ZEISS employees work in a culture characterised by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together. Today dare. Inspire tomorrow. Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity. Apply in less than 10 minutes. .
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Your tasks • Your profile • What we offer
In the course of the planned establishment of the business unit ZEISS Hunting & Nature, a new independent company is created. Recruitment takes place via ZEISS. The employment itself will take place at the existing independent company.
Be part of Hunting & Nature – an exciting consumer business that offers innovative optics products for hunters, birders and outdoor enthusiasts worldwide. Our enthusiasm for innovation and precision drives us to develop products that enrich our customers' lives and raise their experiences in nature observation and hunting to a new level.
Currently, Hunting & Nature is in an exciting transformation process: In order to create us more dynamic, customer-oriented and future-oriented, we transfer the company from the ZEISS Group to an independent unit with an investor. The new unit exclusively develops and distributes the innovative optics products for hunters, birders and outdoor enthusiasts of the ZEISS brand.
As a Customer Service Support Specialist (m/w/x) in the field of hunting and natural products, you are an important part of our sales and after-sales processes and contribute to customer satisfaction through fast and competent solutions.
Your job Advice and support of our customers as well as answering customer requests by e-mail and telephone in Germany and abroad
Creation of offers and cost proposals as well as the processing of complaints and returns
Editing enquiries and comments on different platforms
You act as a contact person for the development and product management department to improve products from customer perspective
Support internal and external partners to optimize customer service processes
Completed commercial training and multi-year professional experience
SAP knowledge and safe handling of MS Office products
Very good knowledge of German and good language skills in English
A high level of technical affinity and the ability to work quickly into complex, technical topics and to explain them in general
An open-minded, polite and sympathetic appearance as well as joy in dealing with customers
An independent, structured and targeted way of working
Very good knowledge of German and English in word and writing, further language skills of advantage
Location
 | ZEISS | |
| 73447 Oberkochen (Baden-Württemberg) | ||
| Germany |
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