IT Servicekoordinator (w/m/d)

Оccupation: IT project coordinator

With over 15,000 employees, we are one of the most successful IT companies and market leaders in our industry. The combination of direct sales of IT products with comprehensive system house services makes us a forward-looking IT partner for medium-sized companies, corporations and contractors. We are at home all over Europe and always close.

You blossom in your mission, for:

• With commitment you plan, coordinate and monitor the IT services of our IT service technicians
• Through your overview you are responsible for the time management of our service technicians. In this context you agree with our customers and internal departments
• You also monitor compliance with service contracts and SLA (Service Level Agreement) requirements
• You are an all-rounder, because you take care of the documentation and evaluation of service cases to optimize processes

Your skills? More than interesting:

• Complete technical training (e.g. specialist informatics) or comparable
• First experience in service - or customer management are advantageous
• Very good MS Office knowledge, a high technical understanding and first experience with ERP and CRM systems are important to us
• Very good knowledge of German, communication skills and organizational skills characterize you and you are stressful and do not leave you alone with stress
• Personally, we especially like your structured, solution-oriented, careful, accurate and responsible way of working and your flexibility and team capacity.

You deserve real added value. Look forward to:

• Further development: With an extensive range of Bechtle Academy, individual career planning, expert: in-house and management programs, manufacturer certifications and much more, you are constantly developing and never standing.
• Flexibility: You can customize your working time and work location depending on the area of work and in coordination with your manager.
• All-round careless package: Your future is important to us. This shows our attractive occupational disability insurance as well as our occupational pensions with a grant of up to 100 percent.
• Benefits: Save with our employee offers, corporate benefits and additional benefits.
• Mobility: With our sustainable mobility offers, such as the job ticket or the possibility of JobRad leasing, you will not only benefit monetaryly, but also the environment.
• 30 days holiday: 6 weeks free time you can use to relax, relax, travel and feet

This is what awaits you at Bechtle IT-Systemhaus Hamburg: At the Hamburg Sankt Pauli site as well as at our offices in Groß Borstel and in Kiel, just under 640 colleagues are currently working. Our team consists of a mix of young and experienced employees who take care of our customers' IT needs with a lot of commitment - whether IT-Onsite Service, Service Desk, Managed Service or System Engineering. Flat hierarchies, confidence working time, entrepreneurial freedom, the chance to move a lot and the connectedness in a strong team characterize us.

Cornelia Zwenker | People and Culture, Senior Hiring Manager | +[for phone number see the original ad]

Joblocations:

22453 Hamburg, Bechtle Platz 1, HAMBURG, GERMANY