After Sales Manager - Customer Service (w/m/d)

The TII Group is a globally aspiring manufacturer of heavy duty and special vehicles. The group includes industry specialists TII SCHEUERLE and TII KAMAG with production sites in Germany and India and a global organization of sales and service partners. With innovative vehicles for maneuvering and transporting, the Group supports its customers in its complex transport tasks. Are you looking for the right career move? Move the world professionally as AFTER SALES MANAGER - CUSTOMER SERVICE (W⁠/⁠M⁠/⁠D) and support us at our site in Pfedelbach (near Heilbronn) – unlimited, full-time. Become part of a family team that works great together and makes hard work easy. Or in short: Move the world! Design the future of the heavy-duty transport industry - with passion for technology and customers! Bring your technical expertise and hands-on skills to help us increase sales at our global locations.

You analyze heavy-duty transport vehicles from our customers and discover potentials for maintenance, reconstruction and modification to ensure maximum safety and efficiency of the vehicles in use You create tailor-made offers that convince – and accompany your projects from the first conversation to the successful implementation As a central interface to our customers and service partners, build relationships and ensure optimal workshop capacities With your technical understanding and communication strength, you can convince – also at international level From customer feedback and market analytics, you are managing improvements for our performance portfolio, aftersales strategy and product development Proactively introduce new ideas and initiate topics that deepen the perception of TII among customers and on the market The focus of the job is to increase and expand sales activity to achieve the agreed sales targets

Successfully completed training as master (m⁠/⁠w⁠/⁠d) or technician (m⁠/⁠w⁠/⁠d) (ideally commercial vehicle technology) or comparable technical studies Multiannual experience in project sales, aftersales or service technically complex products Knowledge of mechanics, hydraulics, electrical and ideal electronics Independent, structured and solution-oriented mode of operation with hands-on mentality High customer orientation, pronounced communication strength and strong enforcement capability Good knowledge of English, readiness to travel and knowledge in SAP (ideally SAP 4 Hana) and Salesforce complete your profile

A responsible position with design space Cooperation with international customers and exciting projects Working in an innovative, international environment with technologically demanding products Flat hierarchies, short decision paths and a collegial working climate Attractive remuneration Individual training and development opportunities Staff offers 30 days Jobrad