solago GmbH | Germany | 40xxx Düsseldorf | Permanent position | Full time / Home office | Published since: 03.03.2026 on stepstone.de
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Your tasks • Your profile • What we offer
Your tasks Telephone and written advice from interested parties before purchase
Processing of orders on customer request
Answering product and system questions (e.g. modules, inverters, storage solutions)
Support for product selection and delivery
Edit incoming requests by phone, email and WhatsApp
Maintenance of customer data in the CRM system
Your role in us You are the central contact person for our customers in the area of balcony power plants and photovoltaic systems – in German and French. You support interested parties in product selection, explain technical contexts in a comprehensible way and provide professional and solution-oriented advice on various communication channels. You accompany our customers: from initial contact to the right solution and actively contribute to the quality and further development of our consulting processes.
Complete technical or commercial vocational training or similar qualification (adults are welcome!) Communication strength and joy at customer contact
at best first experience to expert knowledge in the field of photovoltaics and solar energy
Structured and independent operation
Safe and friendly appearance on the phone
Safe handling of ERP and CRM systems (e.g. Xentral, Hubspot, Shopify or the like)
Team skills and responsibility
Good knowledge of German in word and writing
What we care about We are not looking for a call center role, but a personality that really wants to help customers. You work autonomously, think solution-oriented and enjoy communicating complex technical topics in a comprehensible way. Responsibility, team spirit and professional appearance are of course for you. In addition, you are entitled to continuously improve our consulting quality and actively contribute to the growth of our team.
30 days of vacation and overtime compensation Hybrid - 2 days a week Homeoffice
Sustainable and responsible work
Modern, ergonomic workplace
Occupational pensions and benefits after the trial period (50 € monthly grant for DonitCard, Urban Sports Club, Germany Ticket or JobRad)
Family team, flat hierarchies and regular team events
Office dogs are welcome
Location
 | solago GmbH | |
| 40599 Düsseldorf | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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