WBS IT-Service GmbH: IT Project Assistant (m/w/d) in Leipzig

Оccupation: Project assistant

make IT happen!

Since 1990, as an IT system house, we have been supporting companies and organizations in the need-oriented design and use of their IT landscape. We offer our customers project execution at the highest level, always with a view to an appropriate cost-benefit ratio. Based on ITIL, GPM and PRINCE2, we guarantee certified quality in management of IT projects. To continue to support our customers, we are now looking for a IT project assistant (m/w/d) in Leipzig. You have multiannual professional experience in PMO or IT sales, you know with different project management methods and you have high communication and problem solving skills? Then get involved with us and become part of our dedicated team!

Your new task:

• Operative support and organization: You support the Service Account Manager (m/w) in operational day-to-day business, take over administrative tasks and ensure a smooth office organization in the team. You coordinate appointments, prepare meetings and workshops before and after, set up protocols and conduct correspondence with customers and partners.
• Supply and contract management: You create and plead contract, offer and project documents, supported in the offer skating and soar for detailed and comprehensible performance descriptions. You check offer parameters for plausibility, assess the necessary supply systems and support the controlling in commercial data processing.
• Project management support: You collect and provide project master data, structure projects and update work schedules, schedules and risk plans in close consultation with project management. You prepare project reviews as well as milestone dates before and after.
• Information management and communication: You act as an organizational interface to the specialist departments, secure and identify transparent internal communication and provide unique features of the company. You continually search for manufacturer information and provide relevant service information in a targeted manner.
• Escalation and claim management: You support escalation management through sustainable and valid communication, monitor project economics and document claim management. You enter project members and take care of organizational troubleshooting.

This is what you bring:

• Completed technical, business or commercial training or completed studies in the field mentioned.
• Multi-year professional experience in the project management office or sales in the IT industry.
• knowledge of IT-Service-Management-Frameworks, such as ITIL, and Project Management according to PRINCE2® and/or GPM.
• Good operational knowledge and a basic technical understanding** on IT infrastructures and IT security.
• Understanding operating processes and organizational structures.
• Strongly pronounced Communication and problem solving capabilities.
• Embossed customer and service orientation.
• Ability to act calmly and targeted in stress situations.
• High level of initiative and organizational talent.
• German- (at least C1) and English knowledge.

We offer you:

• An open corporate culture: We are a strong team of dedicated employees and meet at eye level. The doors to the management are literally always open. We are constantly working to improve our communication and our internal processes. Flexible work, both on site and hybrid, full-time or part-time. We have confidence working time and possible overtime are compensated for by leisure.
• A fixed integration programme, supervised by at least one experienced mentor: After the first days, where you will mainly be busy with organizational things, training and knowledge-based rounds, you will enter the daily business directly. Your mentor will provide you with intensive support in the process of incorporation so that you can achieve sustainable learning effects from the outset. In addition, more than 200 helpful colleagues are available to help you with your new tasks.
• Targeted training in consultation with our Education Manager: Together we develop an individual development plan and support you in achieving your professional goals. The implementation is carried out internally or in the form of one of our numerous specialist and executive trainings by external providers and certification partners.
• Modern Workplace: By default, you will receive a notebook, a service phone and a mobile headset – regardless of your location or position. All workstations in the office are equipped with two monitors each. For your health, our desks are height adjustable, the keyboard and mouse are ergonomic on request.
• Popular Benefits: Possibility to use Firmenwagen, Jobfahrrad or Jobticket – also private. If necessary, you can also enjoy a kindergarten grant or a conversion of a wage share to VWL and BAV. Other Incentives such as corporate and team events, Discounts at the Corporate Benefits Advantage Portal, free fruit and drinks, special attention to birthdays and anniversaries. There is also the possibility of a Sabbatical.

Get in touch with your current CV (via Apply Contact Form) and experience real teamwork. We look forward to seeing you!

Personal formulations must be considered gender-neutral and apply to m/w/d.

Tags: project assistance, project management, service account management, managed services, customer support, contract management, security, software, security, web service, web service, hardware, data protection, serviceNow, ITIL, IT-administration, it-administration, API, service management, service manager, advisory board Source/Application via: https://www.commsbund.de/jobs/225219/it-projektassistent-m-strich-d-in-leipzig

Short information about the company

WBS IT-Service GmbH is one of the leading cross-brand service providers in Central Germany. With coordinated consulting and service services, we as a competent and reliable partner support our customers in the establishment and optimization of IT-supported business processes and system operation. As a service provider, we see our core competencies in planing, providing and maintaining high-availability IT solutions under the respective requirements of our customers.

Joblocations:

04109 Leipzig, SACHSEN, GERMANY

39112 Magdeburg, SACHSEN_ANHALT, GERMANY