Rajapack GmbH in Ettlingen is part of the RAJA Group, Europe's No. 1 in the shipping trade for packaging in the B2B sector. Under the brand RAJA we advise and supply companies from all industries with over 10,000 different products around packaging, transporting and storage – from envelope to packaging line.

Customer service is the first place for our employees in sales, marketing and service. We'll get it together!

Our development continues. This is why we are looking to strengthen our team as soon as possible in fulltime

Developed as a central contact person for your solid customer base and advises our customers comprehensively and individually

You actively contribute our service-excellence approach to customer communication and thus strengthen the positioning of the brand RAJA in the market

You support customers in the analysis, development and optimization of their shipping and storage processes to maximize their efficiency and improve operational processes

Through tailor-made solutions and targeted process optimizations, you actively contribute to customer satisfaction and long-term partnership

You are actively working on cross-departmental projects for customer penetration

You continuously test the market environment and analyze competition in order to identify relevant developments at an early stage and derive appropriate measures

completed commercial or technical training, as well as relevant experience in customer support

Fun on sale, service and solution orientation as well as a high degree of self-responsibility

Communication strength, joy in customer contact as well as negotiation skills and very good number understanding

High motivation and commitment and the desire to continue to develop

Very good German knowledge in word and writing as well as experience with MS Office/CRM systems

Team spirit and spaces of action Modern working environment and a corporate culture that you can actively shape and shape with your ideas Coaching and training for your professional and personal development Flat hierarchies and duz culture canteen and free drinks (water, coffee and tea) as well as fruit Flexible working hours, support for the gym, bicycle leasing and many other benefits Mobile work JOBV1_EN