Stem Cell Donation Coordinator Administration (m/f/d)

You will support, inform and clarify our stem cell donors by telephone You coordinate communication and appointments between all participating organisations You organize typing orders, preliminary examinations and stem cell sampling You hand over stem cell preparations to international curators, especially in the afternoon hours You document all processes conscientiously and send information You support donation and donation advertising

A completed training, preferably in the healthcare sector such as MFA, commercial areas such as e.g. businesswoman in the healthcare sector or a comparable qualification, in each case (m/w/d) Professional experience in administration with focus on coordination or customer support desirable, but no condition Safe handling of common software (Word, Excel, ...) Very good German language skills in word and writing (at least B2 level “self-employed language use”) and good English skills in word and writing High level of empathy in dealing with our donors, internal & external partners as well as consulting skills and communication strength, especially on the phone Extensive sense of responsibility as well as a careful & independent way of working

An unlimited employment contract A remuneration according to TV-L EG 6 with a monthly gross basic salary of approx. € 3.186 to € 3,863, depending on the relevant professional experience and level, as well as annual special payment and, if applicable, Benefits An occupational pension scheme (VBL) so that you can plan for the future In addition to 30 days holiday free of charge on 24. and 31.12. A flexible working time model with sliding time A grant to the D-ticket, childcare and the holiday care of school children An occupational health management, including cost-benefitting for health courses, workplace glasses grant and free influenza vaccination Access to the external support programme “My EAP” with a comprehensive range of advice and support for personal concerns – also for members Membership in the corporate fitness network „EGYM wellpass“ with more than 9,000 sports and wellness offers throughout Germany as well as access to the WorkLifePortal app with extensive digital offerings related to health Discounts for various companies through a framework agreement with the DRK and Corporate Benefits An employee canteen with discounted lunch and snack offers A challenging and varied activity with high social responsibility, where you can develop professionally and personally A highly motivated and competent team Variety of continuing and continuing training A crisis-proof and AI-safe workplace in a medically advanced and innovative company