Digital Workplace Technician (m/f/d)

IT is our core competence, based on which Hays has developed. We are the largest privately-organized IT personnel service company in Germany and have the right offer for each career stage - whether you are interested in vacancies in agile SMEs or strong DAX companies. We master the complete IT keyboard from support to software architecture or digitalization - thanks to our extensive portfolio, there is something for everyone. Over the past few decades, we have been able to support countless IT professionals and executives as part of a life-long partnership to set the course for a successful career. Our consulting team is specialized and therefore able to respond to your wishes and ideas and prepare you for interviews and contract negotiations. Try it out and learn what the market has to offer you - completely free, discreet and non-binding! We look forward to seeing you.

Device Lifecycle (Windows & iOS) - Intune-Enrollment/Autopilot, App- & Policy-Rollouts, Device Exchange, Compliance, iOS Management Permissions & Governance - implement M365 permissions, role maintenance, purview support, ticket documentation, cooperation in governance rollouts Service Desk (1st/2nd level) - M365-Störsbearbeitung, Arbeits-Troubleshooting, Netzwerk-Grundsupport, User On/Offboarding Enablement & content creation of guides/FAQ, feedback from user problems, support for IM/KM rollouts Documentation & Quality - Clean ticket processing, SLA retention, device & authorization documentation, process improvements

Experience with service desk & SLA processes Intune identifiers (Windows/iOS) M365 know-how (teams, SharePoint, OneDrive) Basic knowledge AD/Entra ID & permissions High service orientation & structured operation Very good German & English skills Precise governance/policy implementation

30 days holiday a year 40 hours a week Together - collegiality, fairness and open communication shape the culture, joint ventures promote cooperation Loyalty - owner-operated company with binding values Agility - flat hierarchies and short decision paths promote self-responsible work Work-Life-Balance - flexible working hours, remote work on 2-3 days per week, reconciliation of family and profession catering - fruit and vegetables from the local vegetable farm, water, tea and coffee for free Social benefits - e.g. collective agreement regulations such as holiday and Christmas money, occupational pensions, asset-effective services, company fitness via EGYM/wellpass, Bikeleasing Not to forget - the beachside advantage! The high quality of life on the North German coast with diverse sports and leisure activities Content information

50,000 - 55,000 EUR, depending on qualifications and professional experience