Electronics Technician / Electrician / Fitter Electricity – Locking, Unlocking & Blocking Controls (m/f/d)

Implementation of blocking and unlocking of electricity meters according to the requirements of the network operator Implementation of block checks and corresponding sequence orders Identification and unambiguous allocation of meters, measuring points and customer systems Examination of the situation on site and professional implementation of the respective order Consistent compliance with the specified work, safety and process instructions Digital processing and documentation of executed orders Detection and documentation of special features, deviations and non-executable orders Feedback of technical or organizational vulnerabilities to our back office or the relevant network operator Own organisation and structured processing of the assigned daily orders Economic and sensible planning of daily routes Responsible handling of work equipment, keys, documents and technical devices Professional communication with customers and local contact persons Close cooperation with our back office, disposition and technical management A special responsibility Electricity blocking is often a difficult situation for the affected people. It is therefore important to us that our employees are respectful, quiet and professional. You meet the affected customers at eye level and understand their situation – at the same time Consistently and in accordance with the specified processes, the order of the network operator. You should be able to remain calm even in emotional conversations or conflict situations, to communicate objectively and to adhere to clear limits. Deescalation always precedes confrontation. You do not make your own decisions about payment claims or the authorization of a blocking, but act exclusively within the order you have given and the specified requirements.

Technical understanding and experience in handling electrical systems or Measuring devices Ideally already experience in locking and unlocking business electricity Alternatively experience in the current meter change or in the meter assembly Safe, responsible and independent work High safety and quality awareness Organisational strength and ability to structure a mobile working day independently Good communication skills and a friendly but specific appearance Sensitivity and understanding for customers who may be in a financially or personally difficult situation Ability to act calm, objective and professional even in tight situations Reliability, punctuality and a high sense of responsibility Safe handling of smartphones, tablets and digital application processes Good knowledge of German in word and writing driving licence class B Local knowledge explicitly desired Good local knowledge in Cologne and the surrounding area is of great advantage for this activity. You are ideally familiar with the districts, traffic routes and special features of the region and can organize your daily orders efficiently. The operation is planned for the long term and exclusively for Cologne and the surrounding region. You have no experience in the blocking business yet? Also then the position can be interesting for you. If you already have well-founded practical experience in power meter change or meter assembly and fulfil the necessary technical requirements, a structured introduction to the locking and unlocking business is possible. You are gradually familiarized with the technical requirements, the processes of the network operator, the documentation and the correct behaviour in special customer situations. An independent activity takes place only when the necessary knowledge and prerequisites for the respective task are available. What is special about For us, it does not count exclusively how many orders you process on a day. In particular: Safety before speed professionally correct execution unique identification of the correct measuring point complete and comprehensible documentation reliable compliance of the network operator's processes professional behavior at the customer responsible handling of conflict and exceptional situations independent organization and reliable order processing Our claim is a service to which both the network operator and its customers can rely.

Unlimited working relationship with long-term perspective Long-term use of a network operator Regional area Cologne and the surrounding area No nationwide assembly activity and no constantly changing areas of use Structured incorporation into the processes and requirements of the client Possibility to run to the locking business with corresponding experience in power meter change Technical support through our technical management and our back office Modern digital order processing Provision of work equipment and personal protective equipment required for activity Regular training and instruction Modern and professional corporate structures Short communication and decision paths Training and development opportunities Regular free massages as part of our health offer Safe workplace in a family-run company A team that supports you in technical and organizational challenges