RIDI Leuchten GmbH | Germany | 72xxx Jungingen | Permanent position | Full time | Published since: 27.02.2026 on stepstone.de
Employee Complaint Management (m/f/d)
RIDI Leuchten GmbH is a leading manufacturer of high-quality luminaires and lighting solutions for industrial and industrial applications. With over 70 years of experience and a wide range of products, we offer our customers innovative lighting solutions that meet the highest standards of quality, efficiency and design. To strengthen our Quality Management department, we are looking for one/n: Projektmanager (m/w/d) You also keep an overview in challenging situations, communicate solution-oriented and enjoy securing customer satisfaction actively? Then strengthen our team in complaint management. .
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Your tasks • Your profile • What we offer
Ensuring rapid, structured and customer-oriented processing of complaints Professional acceptance, testing and consulting of our customers in the case of complaint clarification of facts in close coordination with internal specialist departments and suppliers Collection, documentation and evaluation of complaints and quality costs Examination of related invoices and support in the analysis of causes and process improvement
Completed commercial or technical training or comparable qualification Self-employed, structured and careful working High sense of responsibility and reliability Embossed service and customer orientation Teamability and clear and friendly communication strength
An exciting, versatile activity in an innovative company with short decision-making paths A secure, planable workplace Space for initiative and personal development Weekly working time: 39 hours with sliding time agreement A canteen with rich breakfast and lunch offer Social benefits such as supported occupational pensions, wheel leasing, after-work events and much more
Location
 | RIDI Leuchten GmbH | |
| 72417 Jungingen | ||
| Germany |
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