Life is always about becoming... In life it is about going on a journey to become the best version of our future self. As we discover new things, we face challenges, master them and grow beyond us.

Apply to Mercedes-Benz and find the area where you can develop your talents individually. You will be supported by visionary colleagues who share your pioneering spirit. Joining us means becoming part of a global team whose goal is to build the most desirable cars in the world. Together for excellence.

Number: MER00048DM Mercedes-Benz Group AG is one of the most successful automotive companies in the world. With Mercedes-Benz AG and Mercedes-Benz Cars and Mercedes-Benz Vans, the vehicle manufacturer is one of the largest and most successful suppliers of premium cars. We at the Quality for Retail team work every day to offer our customers the best quality experience at all points of contact along the entire customer journey of their Mercedes Benz. We focus on our customers and work together in close cooperation with key areas such as marketing and sales, customer services and global training and the global markets of Mercedes-Benz. We aim to create a basis for decision-making for the markets on the basis of sound analyses and to continuously improve our customer quality. These challenges include: Data analysis and reporting of customer satisfaction studies and quality sensors

Participation in data-based identification of causes along with the HQ (Headquarter), regions and markets

Cooperation in the development of new processes, instruments and methods to increase customer satisfaction on the basis of existing data

Creation of results presentations and reports

Participation in the planning and implementation of projects

The activity can begin from January 2027. A different entry date can be agreed upon by agreement.

Course in Psychology, Survey Statistic, Cognition Science, Sociology, Statistics, Mathematics, Economics or a comparable degree course

Secure knowledge of German and English in word and writing

Safe handling of MS Office

Commitment and team skills

Analytical thinking and strategic working

Experience in the programming and application of Data Analytics Tools (e.g. R, SPSS,

Python)

Knowledge of Python or R is desirable

First experience in statistical data analysis of advantage

Experience with multivariate statistics desirable

Experiences in Sales/Autohaus/Customer Contact

Additional information: We are looking forward to your online application with CV, lettering, certificates, current enrollment certificate with a specification of the semester, if necessary. Compulsory internship certificate and proof of the regular study period. Please do not forget to mark your documents as ''relevant for this application' in the online form and note the maximum file size of 5 MB. Further information on the setting criteria can be found here. Disabled and equalized applicants are welcome! The severely disabled representative (sbv-sindelfingen@mercedes-benz.com) is happy to support you in the application process. People Solutions will be happy to help you with questions about the application process. You can reach us by email via myhrservice@mercedes-benz.com or by phone at 0711/17-99000 (Mo-Fr 10-12am & 13-15am).

Food supplements Employee handy possible Employee discounts possible Employee participation possible Staff Events Coaching Flexible working time possible Hybrid work possible Health measures Employment Mobility offers Child care Parking space Kantine, Café Good connection Accessibility Business doctor