Customer Advisor (m/w/d) Internal Sales

Somfy is a global leader in the field of drive and control technology for roller shutters, sun protection systems and gates. Our products are used both in private housing and in commercial object areas. Success factors for our above-average growth are high-quality and innovative products, a clear differentiation to competition and the systematic development of new customer groups – and of course our employees. Account Manager (m/w/d)

Qualified telephone and e-mail-based support of our customers Monitoring of customers' orders transferred via EDI and the various online shops settlement of incoming orders including the correspondence to the customer Technical and application-related product consulting in advance of orders Creation of offers Support and implementation of actions and actions Maintenance and management of customer data in the CRM system Close cooperation with the external sales service Consumption and internal processing of incoming customer complaints

Commercial or technical training Solid sales and consulting practice from a comparable working environment Technical understanding, rapid understanding and multitasking capability Joy in handling customers Experience in handling CRM systems A high affinity to the Internet and common internet applications Good PC user knowledge Stylish German in Word and Writing Good knowledge of English

In addition to working in a company that will shape the future, we offer comprehensive enterprise services and a very good operating environment. In addition, a working environment awaits you, in which self-responsibility in thinking and acting, as well as the shared joy of achievement, lay the foundation for your personal success and next career steps. JOBV1_EN