HEK - Hanseatische Krankenkasse | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time / Home office | Published since: 19.01.2026 on stepstone.de
Client advisor in the General Services team (m/f/d)
You are interested in medical topics and want a varied work area where you can constantly evolve? With your communicative way, do you care for a smooth customer consultation? Here's your chance! We at HEK are looking for you as a new customer advisor (m/w/d) in the team. Our team processes, examines and answers customer queries about the topics: body-changing procedures, outpatient operations, new methods of investigation and treatment, artificial fertilization and psychotherapy. Through these diverse topics, everyday work will never be boring. In addition, the fun at work in our harmonious team is not too short. .
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Your tasks • Your profile • What we offer
For our insurers, you are the personal contact person. You advise them individually and comprehensively on a variety of benefits. The determination of different performance claims and the final processing of applications is one of your tasks. During your daily work, you always pay attention to all legal, technical and economic requirements. You take care of the written correspondence with our insurers.
a completed training ideally in the area of social security or healthcare ideally first professional experience in statutory health insurance or knowledge in social security law an independent and reliable operation, as well as a very good time and self-management an authentic appearance and joy in contact with our members and insured persons Fun at work in the team
Great benefits such as a tariff payment with holiday and Christmas money, up to 37 days holiday and up to three days home office. For detailed information on karriere.hek.de/benefits. .
Location
 | HEK - Hanseatische Krankenkasse | |
| 22041 Hamburg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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