Clerk (m/w/d) Complaint Management Securities Commerzbank Customer Center

As a central customer dialogue center of Commerzbank AG in Duisburg, we amaze with more than 800 employees of private and entrepreneurial customers (m/w/d) with many sales and service services - whether by phone, mail or chat. Digital banking is our focus - we develop new trends for our banking world. Experience a valuable and diverse corporate culture with optimal work-life balance and many benefits. Welcome to the team!

As a service-oriented respondent, after you have extensively incorporated your phone complaints from our customers on bank products, the focus is on the securities business of the Commerzbank Group. To do this, you will apply complaint files and check, decide and respond to customer requests together with the competent experts in the branch sales and the specialist departments of the bank Work mobile after your successful introduction phase Experience the diversity of our corporate culture as part of the team and enjoy a valuable work culture, optimal work-life balance and many benefits

First experience in telephone customer support Interest in banking, securities and tax sectors Service and solution-oriented operation Teamplayer mentality Routinized PC identifiers German language skills in word and writing

Extensive integration for a top start Mobile work Unlimited employment contract Monthly fixed salary, training time fully remunerated Compatibility of Job & Family with flexible working hours in full and parttime Valuable work culture, optimal work-life balance Good transport & central location at Hbf Ergonomic work & active health management Free drinks & lunch grant Bike lease programs, reduced VRR ticket & other benefits for employees After your successful integration phase, you have the opportunity to work on the mobile. More information about this in your interview. JOBV1_EN