Service Owner Secure Web Gateway (SWG) (m/w/d)

Trust something new, grow beyond itself and redefine the boundaries of the feasible. That is exactly what our employees can and should live daily. To set the pace with our innovations and make it great. Because there are a lot of fascinating people behind every successful company.

ZEISS employees work in an open and modern environment with numerous development and further training opportunities. Our culture is characterized by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together.

Today dare. Inspire tomorrow.

Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity.

Apply now! In less than 10 minutes.

Trust something new, grow beyond itself and redefine the boundaries of the feasible. That's exactly what our employees can and should live daily. To make a sign with our innovations and to enable great. Because there are a lot of fascinating people behind every successful company.

Be part of an operating team in the ZEISS Group function IT, which is responsible for ensuring the operation of central and networked IT systems The focus of your task will be the administrative system support and participation in the design of the Secure Web Gateway (SWG) service within the globally operating ZEISS group. perform performance and error analyses of web services and create and present corresponding documentation and reports. They ensure that the service is provided within the agreed quality and quality. Define and control in coordination with your team manager. Actions with regard to quality-compliant service delivery. Implementation or compliance with statutory and company-specific requirements (e.g. CSOPs etc.) in the design or modification of the service you are responsible for. Level 3 Support for Disorders Mentoring and support of the 24*7 operating organization.

A successfully completed study or training in the field of computer science or in another technical course Found professional experience in networking High customer-oriented thinking and working methods, strong support understanding and organizational ability A safe occurrence and associated own initiative Very good knowledge of network proxy (ideally hands-on experience with Zscaler) Good network identifiers (error and performance analysis of websites, LAN, routing and switching, SSE, DDI) Good Product and Technology Understanding Network Ideally a network certification such as CCNA or CCDA Ideally a certification in the field of network proxy Very good knowledge of German and English in word and writing The ability to formulate complex IT topics for different target groups

In an open and modern environment with numerous development and training opportunities, ZEISS employees work in a culture characterised by expert knowledge and team spirit. All this is supported by the special ownership structure and the long-term goal of the Carl-Zeiss Foundation: to advance science and society together.

Today dare. Inspire tomorrow. Diversity is part of ZEISS. We look forward to your application regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age as well as sexual orientation and identity.

.