ARCOTEL Onyx Hamburg | Germany | 22xxx, 21xxx, 20xxx Hamburg | Permanent position | Full time | Published since: 27.08.2026 on stepstone.de
Night Audit (m/f/d)
As one of the largest private Austrian companies in the tourism sector, we are clearly positioning ourselves in business and city hotels. As a family business, we offer customers like partners an international standard, top quality and a solid economic basis. In our 4-star and 4-star superior hotels in Austria and Germany, we place great emphasis on a personal and individual environment. That's not enough! The focus is on further expansion. Together with our employees, we want to grow sustainably and stand as the synonym for Austrian hospitality!
Type of employment: Full time
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Your tasks • Your profile • What we offer
Responsibility for the smooth running of the night shift Customer-oriented guest support at the front office and telephone advice Check-in and check-out of guests Input and administration of all wake calls Ensure that the supervisors of the Front Office Manager and Front Office Supervisor are informed about all relevant feedback from the guests and/or other departments Implementation of the Protel-Tags degree incl. reporting for the various departments Careful and correct cash management Takeover of Concierge activities Daily check and preparation of arrivals Safety-relevant tasks and regular tours
A completed training in the hotel industry and tourism Experience in the Night Audit/Front and Backoffice German and English skills in word and writing Good EDV/MS Office knowledge, experience with PROTEL of advantage Embossed service and team orientation Hosts of passion You live our values: honesty, cohesion, respect, reliability, humour and commitment
In case of activity on a holiday, a supplement is paid Public transport assistance Free and varied meals At least 30 days of holiday (from a 3 years of service then 32 days of holiday and after 5 years final 34 days of holiday) Christmas & Christmas celebration
Location
 | ARCOTEL Onyx Hamburg | |
| Hamburg | ||
| Germany |
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