ABG Allgemeine Baumaschinen GmbH | Germany | 31xxx Hameln | Permanent position | Full time | Published since: 07.07.2026 on stepstone.de
Spare Parts Specialist – spare parts for construction machinery, internal sales (m/f/d)
Ammann is a leading global supplier of mixing equipment, machinery and services for the construction industry with core competencies in road construction and transport infrastructure. Our strengths are the liability of a long-term family business and the strong international anchorage. Since 1869 we have been setting the "Benchmark" in the road construction industry with numerous innovations and competitive, reliable solutions. As an innovative manufacturer, we specialize in the development, construction and production of road finishers at our site in Hameln. Our customers are in the first place and our declared goal is to deliver them with the highest quality quickly and reliably individually manufactured road finishers "Made in Hameln". .
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Your tasks • Your profile • What we offer
As Spare Parts Specialist, you are the central contact person for our dealers and customers in the spare parts business and ensure that all processes are handled smoothly – from the supply creation to the complaint processing. With your service-oriented operation, you support the expansion of our spare parts business and contribute to a high customer satisfaction. Your main tasks include: Supporting the spare parts business for construction machines by independent processing of customer and dealer requests and ensuring professional order processing Consultation and support of traders and customers in all relevant spare parts topics as well as participation in the implementation of sales and sales promotion measures Ensuring process and data quality by maintaining relevant master data, compiling calculations and processing complaints and returns Coordination and cooperation with internal and external interfaces to ensure efficient spare parts supply and continuous improvement of customer satisfaction
Successfully completed at least three years of commercial or technical vocational training Ideally advanced or multi-year professional experience in spare parts service, sales service, sales service or sales support Good understanding of processes in spare parts business (sales and purchasing) Secure handling of SAP or a comparable ERP system Very good knowledge in MS Office, especially Excel, PowerPoint and Word Technical understanding and interest in construction machines and their components Very good English knowledge of word and writing; other foreign languages are advantageous You also work independently, structured and customer-oriented. You are convinced by team skills, reliability and a solution-oriented way of working, and you are actively introducing ideas for the continuous improvement of processes.
Employers' services in accordance with the metal tariff agreement Versatile and demanding tasks in an open and cooperative working atmosphere Careful incorporation with sponsor system Flexible working time Free parking / good interregional connection to the public transport network Beneficiary food in the canteen Company events
Location
 | ABG Allgemeine Baumaschinen GmbH | |
| 31785 Hameln | ||
| Germany |
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