SOURCE GmbH | Germany | 65xxx Wiesbaden | Permanent position | Full time / Home office | Published since: 01.04.2026 on stepstone.de
Team Leader Order Processing / Order Administration (m/f/d)
We sell promotional products to companies via our webshop and direct sales, making them one of the leading providers in Europe. SOURCE combines the security of a 30-year-old established company with the dynamics and the degree of digitization of a start-up. If you are looking for a family work environment, you are right at SOURCE.
Content: 55,000–62.000 € You love the mix of strategic vision and operational packing? You are a team player who takes responsibility and manages processes not only, but actively improves? Then we will find you for our location in Wiesbaden! Your mission: You run our eight-headed indoor service team professionally and disciplinefully. As a guarantee for smooth processes – from order acquisition to invoice – you always keep an overview and also pack yourself in a busy day-to-day business. .
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Your tasks • Your profile • What we offer
Operational cooperation (hands-on): You take part of the day-to-day operating business (order acquisition, delivery date monitoring, invoice). This way you cushion load peaks and stay fully in the system (about 50% of your working time). Quality control: You make sure your team delivers a first-class service quality. These include the correct processing of orders, customer satisfaction, availability and expertise of your team. Problem solution: In case of complaints and critical cases, you are the last instance. Once it “burns” and your team reaches limits, you will find the right solution for our customers. Leadership: You guide, motivate and develop your team of about eight specialist workers. You organize personal planning (judgment/representation) and ensure a fair distribution of work. Process optimization: You analyze error sources, improve the processes in the ERP system and align yourself closely with the sales management, IT and accounting. In addition, you opt for cooperation with our suppliers to solve problems openly and transparently.
Education: You have completed a commercial training (e.g. wholesale and foreign trade, industrial businessman/woman) or an economic study. Experience: You bring several years of professional experience in order processing, ideally in the trade environment. First leadership experience (also as a representation) is absolutely necessary for this role. Mindset: You are not too bad to type orders yourself, but at the same time you have the vision to strategically improve processes. IT affinity: dealing with ERP systems, AI tools and online meetings is routine for you. Languages: You can communicate in English and German in a safe manner.
Growth & Perspective: Work in a fast-growing company with real prospects for the future and flat hierarchies. Flexibility: We trust you – enjoy a modern working with 30% home office share. Net wage optimization: Benefit from attractive models for wage conversion, for example for your personal job bike or a job car, so you have more net of gross. Responsibility: A key position in Wiesbaden, where you perfectly combine leadership and practice. Team culture: short decision-making paths and a collegial coexistence at eye level. .
Location
 | SOURCE GmbH | |
| 65203 Wiesbaden | ||
| Germany |
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