Manager Academy (m/f/d)

For over 25 years, SoftProject GmbH has been developing smart solutions for the digital world. With our low-code platform, we simplify business processes across industries, making them faster, more efficient, and easier to manage. Our customers digitize workflows effortlessly using intuitive graphical tools—programming skills? Not required.

Today, over 300 companies worldwide rely on our product and our team of more than 200 colleagues continues to drive SoftProject's success in Germany, Spain, and France. You can expect exciting projects, modern technologies, and a workplace where ideas matter, team spirit thrives, and innovation is fun.

Every day, in every part of our company, we combine excellence, precision and creativity with passion. We work across Europe in various teams—yet still as one ONECompany. Different perspectives, common goal: creating solutions that really make a difference.

As a Manager of the SoftProject Academy you are responsible for the strategic, operational, and financial management of the Academy organization. The role includes the leadership of the Academy Training Team, the development and maintenance of high-quality training and education content, and the establishment of a scalable, modern learning portfolio for SoftProject

Manager Academy (m⁠/⁠w⁠/⁠d)

Location: Am Erlengraben 3, 76275 Ettlingen, Germany

Leadership & Team Development: Lead and develop the Academy team (trainers, instructional designers, operations), fostering a culture of quality, accountability, and continuous improvement. Academy Strategy: Define and evolve the strategic direction of the SoftProject Academy in line with company objectives, trends, and customer needs. Modern Training Portfolio: Own and expand a comprehensive, future-ready training portfolio including classroom, virtual, e-learning, certification, and blinded learning formats. Content Strategy & Quality Assurance: Oversee the development, maintenance, and quality of all training content aligned with product roadmaps and release cycles. Training Delivery Excellence: Ensure consistent, high-quality delivery of all Academy programs with a strong focus on customer satisfaction. Operational Excellence & Scalability: Optimize planning, processes, and workflows to ensure efficient and scalable Academy operations. Business & P&L Responsibility: Manage the Academy's P&L, including revenue planning, cost control, and margin optimization. Performance Management & Reporting: Define KPIs, monitor performance (e.g. revenue, utilization, certifications), and prepare management reports. Cross-Functional Collaboration: Work closely with Product Management, Sales, Marketing, Consulting, and Customer Success to ensure effective customer enablement.

Several years of professional experience in training management, education services, enablement, or professional services within a technology or software environment. Proven leadership experience, ideally with responsibility for multi-disciplinary teams. Experience in designing, implementing, and managing education programs, including modern digital learning formats. Solid understanding of instructional design methodologies and e-learning technologies. Experience in managing business KPIs, P&L components, and operational processes. Strong communication and stakeholder management skills. English and German. Nice to have: Experience with certification program design or partner enablement programs and knowledge of learning management systems and authoring tools. .