Senior UX/UI Manager (m/f/d)

THOMAS SABO is an innovative, international lifestyle company that creates inspiring jewellery and watch products as well as sunglasses and other accessories for women and men. Our driving forces are the love of fashion and fascination for creating unique, expressive designs that always follow the current trends.

Are you looking for a new challenge and want to introduce your professional experience into an exciting and dynamically shaped company?

In order to support our team at the Headoffice in Lauf an der Pegnitz we are looking for a Senior UX/UI Manager (m/w/d) in full time. As Senior UX/UI Manager (m/w/d), you are responsible for the holistic conception and strategic development of the user experience along the entire customer journey. You combine user needs, brand strategy, and business goals and guide sustainable UX/UI strategies and concepts. UX Strategy & Customer Journey Development and control of a holistic UX/UI strategy across all digital touchpoints Analysis, conception and continuous optimization of the end-to-end customer journey, based on KPIs. Identification of Pain Points and deriving strategic measures to improve user experience Ensuring a consistent, cross-channel user experience Conception & Requirement Management Translation of business requirements into cross-border UX/UI concepts and solutions Creation of user flows, information architectures and conceptual frameworks Definition of UX principles, guidelines and standards for digital products Control and prioritisation of UX requirements in line with corporate objectives Data-driven optimization Analysis of usage data, KPIs and conversion tunnels for identifying optimization potentials deriving and prioritizing measures to increase engagement and customer satisfaction Initiation and control of usability tests as well as data-based decision processes as well as the development of technical & content recommendations. Stakeholder & Interface Management Close cooperation with product management, technology engineering, marketing and other fields Consulting internal stakeholders in UX-relevant issues Moderation of workshops and voting processes for joint solution development Ensuring the implementation of UX concepts in close coordination with the operational teams Governance & Development Developing and ensuring compliance with design guidelines and UX standards Building and Establishing Scalable UX Processes and Methods Observing market trends, technologies and best practices in the UX/UI environment Impetus for innovation in the digital customer experience

Education: Completed study in the field of UX, design, media or communication studies or comparable Professional experience: Multiannual experience in the UX/UI environment, ideally in a strategic or controlling role in a lifestyle-driven industry. Conceptual strength: Impressive ability to develop holistic UX strategies and customer journeys Analytical Understanding: Experience in the interpretation of data, KPIs and user behavior Stakeholder Management: Sovereign appearance as well as pronounced communication and moderation capabilities Method competence: Experience with common UX methods (e.g. user research, journey mapping, testing) Technical understanding: basic understanding of digital platforms, systems and development processes Working methods: Structured, solution-oriented and entrepreneurial thinking personality

THOMAS SABO offers you a position in a varied and service-oriented working environment where you can use your talents in an inspiring working atmosphere. Further advantages are: challenging and responsible tasks with space for your own ideas Team-oriented corporate culture and modern working environment Short and fast decision-making in a medium-sized company Flexible working time by sliding time control with the possibility of mobile working Large staff parking at the company premises incl. covered bicycle parking with e-bike charging station Subsidized canteen with a wide selection of fresh dishes and changing snacks Private gym New and stylish Head-Quarter with great office equipment