At ENTEGA, we jointly shape what is important tomorrow – digital, reliable and with responsibility. We build networks that connect. We provide people with energy reliably. We develop ideas that continue our region. For this we need people who want to move something, take responsibility and are stronger in the team than alone. Because we know: We only master the great tasks of our time together. With passion, trust and conviction that our mission counts.

This is a position at ENTEGA Plus GmbH, a subsidiary of ENTEGA AG.

You want to move with us? Then we look forward to your application. In the case of the same qualification and skills, the disabled and the like are preferably taken into account.

Senior Consultant (m/d) Darmstadt | Limited for 12 months | Full time | Hybrid

Your responsibilities include telephone and written customer support, including commercial and technical advice. You take care of the processing and monitoring of orders in the field of telecommunications, and in escalations as well as complaints, you see the interface between customers and internal departments. From order processing to billing, you accompany contract management and participate in the recording and processing of faults. Your area of responsibility includes the optimization and further development of existing process and system processes as well as cooperation in projects and support in the introduction of new products. In addition, you can support customer service through general back office activities.

Completed commercial training or comparable qualification Ideally, first experiences from the telecommunications industry or in the field of energy Embossed customer orientation, independent, structured and reliable working in the team High self-motivation and enforcement Text and style security in word and writing for all forms of communication in German (comparable level B2 CEFR)

Continuing and continuing training: Professional development only succeeds if we always stay on the ball. Therefore, we offer you attractive further and further training opportunities. Personal further training is also of great importance for us and becomes in targeted coaching and seminars. E-loading option: You can charge your e-car or e-bike with us – the costs go to the house. Jobticket: We are happy to grant your job ticket for the ÖPNV. Family & Occupation: With us the families of our employees have a special significance. With our ''ENTEGA Kids' company, we offer high-quality childcare directly on site. In addition, there is a free holiday program and emergency care in the Flightgis Adventureland – for an optimal reconciliation of work and family. Cycling leasing: We offer bicycle leasing for even more mobility. Occupational pensions: Attractive occupational pensions and other social benefits for your financial security and your family. Sports & Fitness: With free sports courses, sports events and team competitions, we remain in motion and promote memberships in ten regional gyms. Kantine: In our canteen you will find tasty and healthy meals every day, which we like to grant. Further advantages: At ENTEGA you will also benefit from attractive corporate benefits, discounted electricity and gas tariffs, regular team events, mindful events and joint employee festivals. .