Nurse in customer service and employee guidance (m/f/d)

With more than 15 years of experience in senior management at home and more than 180 companies throughout Germany, Home instead continues to grow. As an outpatient, non-medical care/care service, we strive for the welfare of seniors and their families by helping to maintain a life in our own, familiar home as long as possible. As a deputy nursing service or care professional at Home Instead, you contribute significantly to the professional implementation of the Home Instead concept in Heidelberg and the Southern Rhine-Neckar-Kreis, our customers will be well advised and our network will be expanded. For this you will be prepared by us professionally and personally so that you can do the tasks with fun and ambition.

Guidance of the care and care team Perception of initial discussions, care visas, counselling and quality assurance appointments Ensuring compliance with our care and quality standards and the satisfaction of our customers. expert advice on care subjects and their relatives, as well as care and budget planning Determination of care and care needs Communication with health insurance companies, authorities and customers

You are nurses or nurses with at least 3 years of professional experience in nursing (possibly outpatient). Working independently and in the team You have a structured way of working and a positive human appearance You have pronounced contact and communication strength Desirable (no condition): PDL-Schein driving licence class B

no weekend and shift services a performance-oriented remuneration a varied task without your own care comprehensive training and training offers a highly motivated team Room for personal development open communication and good atmosphere the possibility to grow together with a young company OUR OFFICE: an independent position in the office team with development potential and flat hierarchy an established QM system with all necessary documentation a varied and responsible task without care above-average payment regulated working hours, no weekend or shift service Room for personal development and comprehensive further education You will receive an intensive incorporation by the nursing service. .