Working Student Client Feedback (m/w/d)

You make the difference. Whether in Business Audit & Assurance, Risk Advisory, Tax & Legal, Financial Advisory or Consulting: At Deloitte we support our global clients in continuously developing. Discover a diverse working environment that is constantly in motion and always circles around a center: you and your know-how. What impact will you make? You want to optimize Deloitte Services in the area of Corporate Functions? Our team analyzes what attracts customers, their motivations and needs to individualize the work and act even more successfully on the market. Secure our joint success and make the difference with us: as a student client feedback (m/w/d). Locations: Düsseldorf, Hamburg, Cologne, Leipzig and Munich.

As a working student Client Feedback (m/w/d), you make a significant contribution to the performance of customer satisfaction measurements in the Client Feedback Team, which contributes to continuously improving the client experience for our customers. Analysis: You participate in the evaluation and analysis of qualitative and quantitative data. Reporting: Preparation of results by creating reports and presentations. External appearance: Regular updating and development of the Client Feedback Platform, our Intranet presence and the SharePoint Site, with experiences with survey tools being a plus point. Support: You can also use the Client Feedback Team in day-to-day business, for example by Desk Research, encoding qualitative data and digital implementation of client feedback processes. Communication: Support the development and production of an internal podcast that deals with issues related to customer satisfaction and feedback to share insights and best practices in the company. Progress: Test and evaluate AI-based tools and use cases that could improve feedback processes and insight recovery.

Studies in Communications, Economics or Social Sciences, Psychology or Market Research with Good to Very Good Studies Safe handling of popular MS Office applications (especially PowerPoint) and first practical experience with digital media/technologies Willingness to participate independently in new topics Teamability, flexibility, independent work and high commitment German and English at a high level in word and writing

Real responsibility for your own tasks within our projects that you independently process Personal:r Mentor:in your team, who is assisting you with advice and action and with comprehensive know-how A competitive and international environment that offers you unique insights into the work of the world's largest auditing and consulting company Work-Life-Balance in an innovative business environment that offers you health days, employees:inside events and much more Cross-disciplinary networking in the Deloitte Student Network with exclusive lectures and regular exchange with the intern:innen-Stammtisch Various design spaces and active promotion of an inclusive corporate culture - among others through our diversity & inclusion employees:internal networks JOBV1_EN