CROWN Gabelstapler GmbH & Co. KG | Germany | 64xxx Heppenheim (Bergstraße) | Permanent position | Full time | Published since: 11.03.2026 on stepstone.de
Dispatcher Customer Service (m/f/d)
Innovation for ideas that move more We are among the world's largest family companies for material flow solutions. Excellent for employee friendliness and among the 5 % of the top employers, we operate over 500 locations globally in more than 84 countries. Our headquarters is in Ohio, USA. From there we coordinate regional headquarters in Germany, Australia, China and Singapore and employ around 20,300 people worldwide. We combine technical innovations, intelligent solutions and customer-oriented service, offering an extensive range of industrial trucks, automations and fleet management technologies.
As a dispatcher (m/w/d) for the customer service of our branch in Heppenheim, you are the contact person for both our customers and the team in the service and proactively supports our complete service organization in the region. .
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Your tasks • Your profile • What we offer
Work Life Balance: 39-hour week with leisure compensation, 30 vacation days, flexible working hours Benefits: Fitness discounts, employee offers, bike leasing, occupational retirement Well-being: Health days on different topics, employee parking and free drinks Training: two-day Welcome Day, intensive theoretical and practical training CROWN: international, owner-managed, valuable, forward-looking
Responsibility for optimal tour planning, coordination and control of the repair and maintenance operations of our service technicians Costs, cost estimates and maintenance contracts, order intake and processing Ensuring the spare parts supply of the customer service cars of our service technicians Customer- or order-related administrative activities such as post-processing and collection of service operations and processing of customer complaints
Background: You have successfully completed a technical or commercial training? Ideally, do you bring professional experience in a comparable position? Skills: Your technical affinity is only surpassed by your organizational talent and your ability to optimal route planning? Good Microsoft Office knowledge is of course for you and the handling of ERP systems may not be new to you? Personality: You are communicative and have the ability to keep an overview even in complex situations? Passion: You find it exciting how goods, vehicles or employees can be used efficiently? You like to be the interface between different departments and make clear agreements?
You could answer many of these questions with “JA”? Perfect! Then upload your application via the link below and become part of Crown. .
Location
 | CROWN Gabelstapler GmbH & Co. KG | |
| Heppenheim (Bergstraße) | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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