Expert in process management, automation and technical coordination (m/f/d)

You create meaningful evaluations, requirements analysis and cost-benefit evaluations and thus support the operational control and decision-making. You coordinate cooperation with IT, accompany the implementation of technical requirements, control tests and support the further development of applications and systems. You prepare technical and legal requirements, examine their topicality and continuously develop guides, pattern letters and forms. You design, model and optimise operational processes and specialist applications with the aim of improving quality, efficiency and usability in a sustainable manner. You analyse process indicators, identify potential for improvement and support the implementation of appropriate measures – including documentation, training and support of the line teams. You work in company-wide process circles and working groups and bring their expertise to drive forward-looking processes and sustainable improvements together.

You ideally have a completed Bachelor's degree, for example in Business Administration, Business Informatics, Economics, Administration, Public Management or a comparable subject area relevant to the enrolled entity. Other educational paths or well-founded professional experiences in the fields of process management, requirement management, digitization, organisational development or IT coordination can also be suitable to meet the requirements of this position. Ideally, you have a well-founded knowledge of the regulations and principles relevant to the activity, in particular the aid rules (BBhV), the statutes, the AVBs (Pflege), the fee regulations and the GDPR. You have a strong understanding of the process and project and ideally have experience in process optimization, test and request management as well as operational control. Your digital and analytical expertise is reflected in your secure data analysis and understanding of technology and digital transformation processes. Signavio identifiers are advantageous. You convince with a strong problem-solving, decision-making and analysis competence, strategic thinking, entrepreneurship and sense of responsibility. You act customer-oriented, proactive and solution-oriented. Openness for changes, learning and innovation joy as well as empathy and communication strength. Even in challenging situations, you can convince by conflict, team spirit, sovereign appearance and presentation and moderation strength.

Benefit from fair remuneration – according to the collective agreement for the employees of the Deutsche Bundespost (TV Ang). Ensure your future – with an employee-funded, attractive occupational pension (claim after three years of service). Grow with us – through targeted professional and personal training opportunities. Design your working day flexibly – with extensive Germany-wide home office options. Enjoy generous leisure arrangements – with 30 days of vacation, up to 12 days per year as well as work-free days on Christmas Eve and New Year's Eve. Combine work and private life – thanks to family-friendly working hours, a grant to child care costs and care support. Stay healthy with ever new offers and actions around physical and mental health. Benefit from employee benefits – such as an ÖPNV grant, employee rebates and the possibility of e-bike leasing. Experience diversity and equal opportunities in a positive environment – we stand for fairness, equality and an open, value-adding relationship. The PBeaKK ensures the professional equality of all sexes. Senior Consultant (m/w/d) In principle, the job is also suitable for parttime employment. .