Account Manager (m/f/d)

Are you customer-oriented and understand the goals, motivations and needs of your customers Do you have a strong negotiating skills, are strong communication and a natural networker? Do you want to pursue an exciting activity in an international sensory organization? Become an Account Manager (m/w/d) in Neu-Isenburg (Frankfurt am Main) and become part of our international team! As Account Manager (m/w/d) at International SOS, you support organizations in fulfilling their duty to provide care and ensuring that their employees are protected from health and safety threats, wherever You are in the world. International SOS is the world's leading medical assistance company, travel security services and prevention programs with over 13,000 employees at 1,000 locations in 90 countries. Founded in 1985, the International SOS Group, headquartered in London and Singapore, enjoys the confidence of 9,000 organisations, including 75% Fortune Global 100, 65% of Fortune Global 500 and medium-sized enterprises, governments, educational institutions and non-governmental organisations (NGO).

This is what awaits you: Supporting an existing customer portfolio, ensuring contract renewals and increasing the use of our medical and safety service solutions by our customers Cross- and up-selling of our product and service offer Development of offers, pricing and contract negotiations Close cooperation with the sales support and marketing department to ensure a smooth and efficient process in the renewal of customer contracts and account reviews as well as reporting Investigation and processing of customer complaints and introduction of quality assurance measures Cooperation in the development of cross-border distribution through proactive cooperation with other regions

That's what you bring: You bring experience in account management and sales in a professional service or international B2B sales environment You are going to be quality-oriented and customer-oriented as well as structured, you know how you can set priorities to support several customers at the same time and you will be happy to take your own initiative You have a strong negotiation skills, are strong to communicate, a natural networker and team player You have a successfully completed study or a comparable qualification You have knowledge of German and English in word and writing

We offer: Attractive salary package with numerous benefits (employee-funded company pensions, private health insurance, fitness co-operations, company discounts, vouchers etc.) Flexible working hours and hybrid work Flat hierarchies, design spaces and collegial atmosphere International responsibilities with ever-new challenges of a market-leading company