Staff:in customer telephony for our location in Mannheim Our group, with around 5,000 people and several locations, is part of the Savings Bank Financial Group and offers all kinds of services. With inno­vative products, we are best placed on the market. With us, customers are clearly at the centre. Every day, all our employees are best suited to a sustainable and successful future.

They advise our customers and distributors: in the telephonic and personal fields of communication and other technical questions in the HUS, motor and life divisions They actively address our customers to insurance gaps and new products and ensure the timeliness of customer data They make calls in connection with given service promises You are actively working on improving our customer service and bringing your ideas into line with our service strategy You will have the chance to carry out inspectively exciting and varied special tasks You process your own, final and cross-speech business transactions with you – at load peaks also transactions of customer correspondence

You have completed training as a merchant (m/w/d) for insurance and finance They have good knowledge of the provisions of the individual contractual arrangements They are dedicated, motivated, highly service-oriented and have the ability to keep the needs of customers in focus They are characterized by openness and communication strength and have joy in dealing with people They like to work in the team and, through their constructive way, contribute to a positive relationship

Attractive remuneration 13.5 monthly salaries • Investment income • Operational pensions • Cost of travel for the public Flexibility and work-life balance Flexible working hours in a 38-hour week • home office and mobile work • part-time models • 30 days of holiday and special leave, e.g. at high time • Parent-child office Special working climate • Encouragement between employees and employees • Oversight exchanges • Satisfaction surveys • Mentoring programmes Health and fitness Extensive health and preventive services • Variety of occupational sports groups and fitness courses • Joint events Personal development • Indi­tional feed­back • Number of training, post­growth and expert careers • Job rotation Feeling at work Modern work equipment • In-house canteen with local dishes, fresh fruit • Free water dispensers • Safe workstation in a strong association JOBV1_EN