Rhein-Main-Verkehrsverbund Servicegesellschaft mbH | Germany | 60xxx Frankfurt am Main | Student job | Part time - flexible | Published since: 05.03.2026 on stepstone.de
Working Student Concern Management (m/f/d)
Planning, consulting, service: With these services, the Rhein-Main-Verkehrsverbund Servicegesellschaft mbH / rms GmbH as a powerful consulting company supports its customers in shaping the mobility of tomorrow. rms GmbH was founded in 1997 as a subsidiary of Rhein-Main-Verkehrsverbund GmbH (RMV) based in Frankfurt am Main and has since then planned, advised or provided service services in over 3,000 successfully completed projects – both national and international. For all tasks in the field of transport, in particular public transport (ÖPNV), we are the right contact person with more than 200 employees at our locations in Frankfurt am Main, Berlin, Hamburg and Dresden. We support our customers through all phases of the project, from idea discovery to implementation and jointly create innovative, future-oriented solutions for the diverse challenges of a customer-oriented ÖPNV. To strengthen our team in Frankfurt am Main we are looking at the next possible time, fixed-term, one/n
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Your tasks • Your profile • What we offer
Process and answer in writing incoming customer requests, refund requests and complaints Capture and document customer requests and requests in our customer database Communicate with external clients and partner companies
Very good German knowledge of word and writing and good expressability Embossed customer and service orientation Team skills, organizational talent and a high level of commitment and responsibility Safe handling of MS Office applications
Interesting insights into the daily business of a leading planning, consulting and service company in the area of the ÖPNV Exciting tasks in a highly motivated and open-minded team at an attractive location in the heart of Frankfurt An excellent operating climate in a trusted and partnership-based corporate culture that promotes diversity and further education Creative design spaces for your ideas and engagement as well as short decision-making in a flat hierarchy The weekly working time is up to 20 hours Compensation: from 17 € / hour
Location
 | Rhein-Main-Verkehrsverbund Servicegesellschaft mbH | |
| 60329 Frankfurt am Main | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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