Qualification as a travel consultant at the DB Travel Centre

You are going through a tailor-made internal training that supports you on your way to:to the travel advisor:in. You develop your skills and learn extensive knowledge for your new role. As a travel advisor, you are then responsible for the care and advice of our customers: inside our stations. At the closest possible time we are looking for a qualification as a travel advisor: in the DB Reisezentrum (w/m/d) at DB Vertrieb GmbH at the Leonberg site. As a jumper, you will also be used in Stuttgart-Vaihingen, Böblingen and Stuttgart Hauptbahnhof. During your training, you will take the following activities:

You are hosting: in our DB travel centers and from the start an integral part of the team on site For our travel and services you will become an expert and at the same time be a designer: in a warm meeting with our guests With commitment, you will provide expert advice to our guests on their services, ticket purchase, travel planning and use of digital apps, such as DB Navigator If it doesn't run completely round for our customers, you will always find a good solution You are working with modern communication and sales systems and are working on the further development of the workflows

Your profile:

Ideally, you have a successfully completed training as a merchant for transport services, a comparable commercial training or already experience in customer service or To collect sales Here you have gained knowledge in handling digital work media and MS Office You are a:e macher:in, always have the solution for our customers:insides as a target, like to learn new things and have an interest in developing you You also bring good foreign language skills with you and enjoy getting in touch with people from other cultures Responsibility, reliability as well as team skills are of course for you and also in difficult situations you stay calm and keep an overview Flexibility and mobility as well as the willingness to work in early and late shifts, on weekends and on holidays complete your profile

Applications for already trained travel advisers: of course, You are also welcome. This is important to us:

Our claim is to offer all candidates the same opportunities for entry with us, both with equal suitability. We actively promote diversity and cooperation in our teams. We appreciate any application, regardless of gender, nationality, ethnic and social origin, religion, world view, disability, age, duration of unemployment, sexual orientation and identity. Benefits:

You will receive up to 16 free journeys within Germany per year and further fare for your friends and family. You benefit from discounts in the areas of shopping, leisure, travel and web services. The monthly changing offers include, for example, mobile telephony contracts, insurance companies, electricity rates, discounts in hotel chains, fashion and lifestyle. You always give everything and therefore get back a lot: a standard market salary package with generally indefinite contracts and employment security, as well as a variety of benefits and an occupational pension scheme. .