Internship in Customer Success Management - Berlin (m/f/d)

Career advice for professionals - From the first talk to successful mediation, you are a reliable contact person. External Recruiting with focus on quality — You learn how to address professionals individually, accompanies and enthuses them for our partner companies — always with the aim of creating links that really fit for both sides. Individual support instead of mass production — You learn how to build real connections, understand desires and find the right solution together. Matching with meaning — You do not think in “numbers”, but you see people behind the profile — and with the support of the team find the ideal place for any nursing power. Onboarding & Start-Begleitung — You help our candidate: to get into their new job, answer questions and make sure You feel comfortable from the first day. Feedback as a key — You actively collect feedback, learn from it and develop processes together with us. Teamwork & Exchange — You work closely with our Customer Success and Account Management, get to know the processes in recruiting and support us in daily work.

You are someone who thinks and takes responsibility for you, of course, if you want to do something. You are empathic, go open to people and communicate clearly, cordially and at eye level. You think structured, like working with people and are not afraid of decisions. You realize what candidates need: inside – and help them find the right way for themselves. You're packing up – you're not waiting until someone tells you what to do, but you're going to go and think. Numbers don't scare off – you have no problem working on KPIs and knowing your contribution to the common goal. You are not a fan of empty calendars – you give gas, pull through with the team and want to grow together. You take feedback as a chance, not as a criticism. Digital basic understanding – you don't have to be a tech-noy, but should feel comfortable with tools and systems. We expect you to learn German in C2 level, proven by your CV or corresponding certificates. You will negotiate with people on the customer and candidate side that will make decisions. Clearness in understanding is therefore necessary.

Perspective for takeover – With a successful internship and high motivation, we offer you the opportunity to become part of our team in the long term! Modern Office in Berlin – Work in a top-equipped office with the latest technology and the best traffic connection, so you can concentrate on your tasks. Attractive remuneration – You will not only be well paid, but profit from a steep learning curve and diverse ascent options. Comprehensive incorporation – With us, you will learn Pflegia and our working methods from scratch, so that you can get started optimally. Modern work equipment – laptop, screen and headset – all you need to work efficiently. Efficient tools – work with innovative systems such as slack, zoom and our tailor-made CRM system that facilitate your working day. Regular coaching – profit from the experience of our Senior Key Account Manager and develop yourself personally and professionally. Team and corporate events – football, volleyball and many other events not only strengthen the team spirit but also provide a lot of fun! Free meals – Enjoy the best coffee, snacks and fresh fruit – and all this free! Personalized Snack Orders – Get your favorite snacks on our weekly REWE delivery so you never see without food. Pet-friendly office– Your dog is always welcome with us – a real plus for animal lovers! Sounds good? Then take the next step! Join Werkia and help professionals in craftsmanship on their way to better jobs – and help solve real bottlenecks. We look forward to seeing you! !