Customer Service Representative (m/w/d)

You have fun at customer contact and also know how to deal with demanding customers? Then we have the right thing for you! With your commercial training and your desire for professional reorientation, you will get the ticket to a safe professional future at Randstad. Currently, our customer at the Rostock site strengthens its team with a dedicated employee customer service. Apply online and your new job will be in touch!

Answering account balance requests and sales requests Change and deletion of permanent orders Advising customers on the financial company's products and loans Conducting the telephone customer service in the banking or credit business Recovering documents Management and care of customer data Editing enquiries on online banking Implementation of transfers and depot transfers

Closed commercial training desirable, e.g. to the office businessman Service experience desirable Good general PC knowledge German language skills in word and writing Ready to work in a shift system from Monday to Friday (07:00 - 22:00) and Saturday to Sunday (08:00 - 20:00) Valid duty-free guide High service and customer orientation

Fair and transparent payment: Their remuneration is in accordance with the BAP/DGB collective bargaining agreement. Attractive social benefits: Benefit from additional benefits such as holiday and Christmas money. Free training: Use over 200 free online courses to strengthen your soft skills in areas such as conflict resolution and teamwork, or expand your language and computer skills. Wellbeing network: Through Wellhub you have access to a cost-effective network with online and offline offers around your well-being. Digital administration: If you are applying for a holiday, call for proof of payment and receive all important information from the works council conveniently by app. JOBV1_EN