Chemische Fabrik Kreussler & Co. GmbH | Germany | 65xxx Wiesbaden | Permanent position | Full time | Published since: 10.08.2026 on stepstone.de
Service Coordinator / Dispatcher Service Engineering (m/f/d)
Kreussler is an internationally active medium-sized family company founded in 1912 in the Rhine-Main area, which operates in over 70 countries. The production, research and development, storage and shipping to the whole world take place on their own properties at the company headquarters. As a Kreussler Pharma, Kreussler produces and markets medicines, medical products and cosmetics especially for mouth and throat, as well as venous therapy and proctology. Some of them, including internationally, are among the leading products and are gold standards in their sub-markets. As a Kreussler Textile Care, Kreussler is an innovative developer and one of the leading providers of detergents and care products for industrial textile care and hygiene. In addition, the Textile Care division works with its liquid and powder detergent production according to ISO 9001:2015; 14001:2015. To strengthen our team, we are looking for a motivated one for our Textile Care division at the next time
* After clicking the Read more button, the original advert will open on our partner's website, where you can see the details of this vacancy and contact information. If you need a translation of this text, after returning to our website it will be prepared and you can read it by clicking the Show full translation button.
Your tasks • Your profile • What we offer
Planning, control and monitoring of service operations Disposition of service technicians taking into account capacities and priorities Ensuring efficient utilisation and response to short-term changes Use of Salesforce for deployment planning and documentation Contact for customers and internal interfaces Processing of disorders, complaints and escalations First-level support for dosing and saving systems Creation of key figures and evaluations Participation in the optimization and digitization of service processes Ensuring quality standards
Experience in disposition, after-sales or assignment coordination desirable Commercial/technical training or comparable Basic knowledge of electrical engineering Safe in handling MS Office, ideally CRM (e.g. Salesforce) Structured, independent operation Organisational strength and service orientation Strong communication, team-ready and flexible Good knowledge of German and English
A versatile activity in a successful family business with an international focus Interdisciplinary work in a partnership team Flat hierarchies, flexible working conditions and very good social services (e.g. employee-funded retirement, EGYM-Wellpass, JobRad) A comprehensive integration into our processes and systems, especially Salesforce. Regular training and training on new technologies and service solutions. Development perspectives in the areas of process optimization and digitization. A central role with direct influence on customer satisfaction and the further development of our service processes. .
Location
 | Chemische Fabrik Kreussler & Co. GmbH | |
| 65203 Wiesbaden | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
For more information read the original ad