Specialist Assistant for the Granting of Benefits at the Jobcenter team.arbeit.hamburg (f/m/d) (4.0 positions; unlimited)

Оccupation: Administrative clerk - local government

Specialist service in the Jobcenter team.arbeit.hamburg (w/m/d) (4.0 jobs; unlimited; Place of work: Hamburg

Reference code: 2025_E_003439

Steck letter • Service: Hamburg • Start of employment: next • End of application: 01.09.2025 • Type of contract: unlimited • Area of responsibility: law/performance • Compensation: TE V (A 7)

Tasks and Requirements

Work environment The Federal Agency for Labour, together with the municipal agencies, operates around 300 job centers nationwide. The tasks of the job center are primarily the performance parole and the placement in work and training. The customers are often burdened by complex problems. The aim is always to enable return to working life and social participation. Are you looking for an activity in the social environment with customer contact, versatile tasks and legal issues? Then apply as a specialist assistant in performance at the Jobcenter.

Tasks and Activities

• They accept performance applications and examine and process them in cases of medium difficulty (in particular new and further applications). • Taking into account the personal circumstances, you will determine the appropriate need and bring the services to pay out in time. • They work closely with internal departments (e.g. employment services) and external bodies (e.g. health insurance funds, pension insurance institutions, youth and social assistance providers or housing funds). • The ongoing processing of the performances (e.g. calculation of income, in particular of income income, procedures for changes in income or changes in personal circumstances, data compensation according to § 52 SGB II) and the continuous re-examination of the performance claims also fall within your field of activity. • In addition, you advise customers and provide information on medium-level performance issues (e.g. on income and asset issues). • They often work with special computer programs, electronic files and therefore with many digital documents and documents.

Requirements

• completed vocational training (ideally in the commercial sector or in the fields of administration, social security or law) • as an alternative, an average educational degree and an at least two-year professional experience (ideally from the social security, administration, law or financial and accounting environment)

We also value • a good understanding of legislative texts and an understanding of the implementation of new provisions • IT affinity or the willingness to work on new IT procedures • customer orientation and service readiness • a positive basic attitude towards all people and a high acceptance of the social security system in the Federal Republic of Germany

Ideally you still bring • Joy in dealing with numbers and calculations • the ability to provide careful and timely work results even under time constraints • Experience in the application of legal texts and basic knowledge of legal bases in social law (SGB II, SGB III, SGB I and SGB X)

We offer

• a structured integration with competent support of experienced professionals. • a payment in accordance with the collective agreement for employees of the Federal Employment Agency ([www.arbeitsagentur.de/ba-tariff contract](https://www.arbeitsagentur.de/bakarriere/tariff contract) which corresponds at least to the level of activity V level of development 1 plus allowances (currently around 3.196 € gross in full-time employment). • the payment of additional salary components (e.g. annual special payment, if necessary additional monthly allowances). • flexible working time models taking into account opening and access times of the service. • a staff policy that promotes the reconciliation of work and private life and supports their employees, e.g. with the help of occupational health management. • an additional occupational pension scheme, the possibility of a change of remuneration and benefits in terms of assets. • many possibilities and offers to use and further develop your skills, e.g. various personnel development programs. • for people with disabilities the design of a barrier-free working environment so that they can optimally use their skills.

The posts are to be occupied indefinitely at the next possible time. The places to be occupied are located in the locations Altstadt, Wilhelmsburg, Bramfeld and Mitte.

Working hours are 39.0 hours a week. The jobs can also be occupied part-time.

To get to know us better, we cordially invite you to an information event on 04.09.2025, at 10:00 (about 60 minutes) via Skype for Business. Please select the meeting under the following link: https://join.arbeitsagentur.de/meet/ramona.reuter2/G3CK5R50 .

If you are interested, please use our Online Career Portal and apply via the Reference code 2025_E_003439 with complete application documents; For this purpose, you must first register in the career portal of the Federal Employment Agency with your e-mail address and your own password: www.arbeitsagentur.de/karriere. A statement is available in the video at https://www.arbeitsagentur.de/bakarriere/ba-bewerbsprozess .

The Federal Employment Agency is an employer that promotes equal opportunities and diversity of its employees. We also support the employment of people with disabilities. For this exemplary human resources policy we have been honoured for the repeated time. Please provide proof of your application.

Communication will take place via news in the career portal.

For technical problems please call our free hotline: [for phone number see the original ad].

We reserve the right to conduct the interviews via “Skype for Business”.

We look forward to your application!

Joblocations:

Hamburg, HAMBURG, GERMANY