Inside Sales Manager – Spielzeug (m/f/d)

Order processing & sales support Self-recording and processing of orders – you ensure smooth handling Support of the sales team for customer and distribution partners in Europe Complaint processing with solution-oriented approach Trade fairs and representation on industry events (by agreement) Customer support Active telephone support of existing trading partners – proactive, non-reactive Regular contact to your accounts: introduce new products, identify needs, generate orders Central contact point for customers with questions and concerns New customer production In your communicative role, you support our team in key account management in the acquisition of new business customers – e.g. from the telephone acquisition and customer support to the refurbishment of sales talks.

Completed commercial training or comparable qualification First experience in sales, customer service or retail – B2B of advantage You like to phone and convince by personality, not by pressure Strong communication capability – internally and externally, in writing as oral Organized, independent and with a good sense for people and situations AI affinity and curious Very good knowledge of German, good knowledge of English for communication with international partners Safe handling of MS Office and ERP systems

Real design playroom – you actively build up your area, no rigid structures Direct access to management – short decision-making, open communication International environment – European customers, Chinese HQ, varied everyday life Trade fair visits – you are there when we conquer the toy world Flexible working hours as part of our core working hours Deutschlandticket – we take over the costs Employee discount on our products 28 holiday days with an additional day per year of service (max. 30 days) Individual training – tailored to your development