Procedural administration for the LÄMMkom LISSA specialist procedure and ICT operational, user and fault management (m/f/d)

At the closest possible point in the department 1 “Central Services” at the Neumünster site, the Land Office for Immigration and Refugees Schleswig-Holstein (LaZuF) is a position for the department 13 “IT and Digitization” as Process administration (m⁠/⁠w⁠/⁠d) for the technical procedure LÄMMkom LISSA and ICT operation, user and fault management in full time or part-time (with at least 30 hours per week). About us The Land Office for Immigration and Refugees Schleswig-Holstein is an integral part of the Schleswig-Holstein immigration administration. It is responsible for the initial reception, accommodation and care of asylum seekers, unauthorized foreigners, late settlers and late settlers as well as their distribution. The National Office is working out centrally raised cases of criminal offences and particularly striking foreign persons, and also carrying out the proceedings of deportation. In addition, it is a national coordinating body for residence permits and for the procurement of home travel documents and is responsible for an exit facility, the so-called ‘country accommodation for travellers’. The Landesamt is the central office for the specialist immigration of Schleswig-Holstein and the competent service authority for the provision of services under the Asylum Applicant Services Act to the persons accommodated in the national accommodation. Our perception of tasks follows the guiding principle within the legal framework: “In dignity. Sure. ‘

Process administration, design and control of technical process architecture and technical overall responsibility for the technical process LÄMMkom LISSA Conception, planning and control of complex IT projects for the introduction, further development and optimization of further specialist processes Analysis and assessment of technical, technical and organisational requirements and the development of strategic solutions and implementation concepts Leading coordination and coordination between departments, IT service providers, manufacturers and other project participants Responsibility for project controlling, quality assurance, risk analysis as well as ensuring compliance with legal, data protection and information security relevant requirements Development of technical standards, documentation bases and participation in strategic developments of the IT-procedures ICT operation, user and fault management and safeguarding data security by operating requirements (use, rights, role concept, configuration and reorganisation concept)

Requirements for the designated body are: Qualification for the category 2, first entry office of the department “General Services” detected by a completed university degree as a graduate administrator (FH), Bachelor Public Administration, Bachelor Public Management, or completed university studies (at least Bachelor) of the disciplines Applied Informatics, Computer Science, Business Informatics, Business Administration with a focus on IT/Information Technology, or completion of qualification course II or the commenced participation in qualification course II, or completed vocational training as a specialist informatics Specialist informatics (specialities: system integration, application development, digital networking, or data and process analysis), IT system purchaser or Kaufmann (or the forerunner training: Information and Telecommunications System Saleswoman or Salesman), Kauffrau or Kaufmann für Digitization Management IT, IT-Systemelektronikerin and/or -elektroniker and in each case a proven three-year professional experience in the tasks of the advertised entity Knowledge of process administration Experience in the design and control of complex IT processes expert knowledge of German (competence level at least C1 according to the common European reference framework for languages) Class B driving licence (please add) medical certificate of sufficient vaccination, immunity against measles or that a medical contraindication for a vaccination against measles (§ 20 para. 8 No. 3 IfSG) is given (only for Born after 31.12.1970; Please add proof) In addition, desirable: Experiences in project and team work, requirement management, business process optimization and change management Experience in user account management technical knowledge in the construction and operation of clients and servers as well as peripheral devices Knowledge about the management of the ActiveDirectory about the KPT Knowledge of legal framework conditions and requirements (e.g. data protection basic Regulation (GDPR), Landesdatenschutzgesetz Schleswig-Holstein, Landes-IT-Strategie S.-H. und IT-Sicherheitspolitik der Landes Schleswig-Holstein) pronounced analytical skills, rapid understanding, independent and structured working methods, high enforcement capability, flexible, team- and conflictable good communication skills as well as a good target-group-oriented linguistic expression, analytical and conceptual thinking for deriving recommendations for action Knowledge of English

In the event of the presence of the conditions under civil law and in accordance with local law, an insolvency can be achieved up to the grade A 11. In the event of the collective and personal conditions, a grouping up to the pay group 11 TV-L or payment of an allowance is required. § 14 Paragraph 1 TV-L until the successful completion of the qualification course II In addition, we offer: varied, challenging and interesting workplace flexible forms of work (optional housing work, mobile work) and a variable working time system that allows to reconcile professional and private interests Support in the integration of experienced colleagues and professional training Supplementary pensions for employees (VBL) 30 days holiday a year at a 5-day week versatile occupational health management (e.g.: for participation in health-promoting measures, an hour of weekly working time is granted to all employees) reduced monthly contribution for corporate fitness Employer grant for the use of public transport. Applies to NAH.SH, HVV, BVG and Aktiv Bus Flensburg GmbH at the conclusion of an Abos