Service dispatcher workshop (m/f/d)

Design your future!

Zeppelin Baumaschinen GmbH has been the exclusive sales and service partner of Caterpillar Inc., the world's largest manufacturer of construction machines and part of the Zeppelin Group since 1954. We are looking for a service provider (m/w/d) workshop for our branch Eschweiler. You're looking for Your tasks include the deployment of our service technicians in the workshop You are responsible for ensuring the quality of repair and for complying with statutory requirements in the areas of occupational safety and working time law In addition, you are responsible for a smooth service process for performing maintenance work The telephone customer support for due repairs and maintenance on the construction machines used is also in your area of responsibility The creation of cost proposals and the delivery and order processing are in your hands You monitor the costs and dates of the service projects Cross-border cooperation with its own branch offices and other branches complements its diverse portfolio of tasks We wish Training - You have completed technical or commercial training Practical experience - Ideally bring experience in a similar function or in technical customer service Entrepreneurship - You have economic thinking and action as well as organisational skills Customer and service orientation - You convince with a pronounced customer and service orientation combined with a great service readiness Teamplayer - High communication and team skills are among your strengths IT-knowledge - Safe handling of the current MS-Office programs completes your profile You can look forward to this Stability and security: We offer you a safe workplace in a stable corporate environment. Take advantage of our career and family advice and receive a childcare allowance. As a foundation-connected company, we act forward-looking, socially and sustainable. Attractive Benefits: In addition to a participation in the annual business result, you will also receive a grant to asset-effective services and an occupational pension scheme to provide a solid basis for your future pension. Our corporate benefits benefit from benefits from various suppliers. With Zeppelin grow: continuously expand your skills and open doors to new career opportunities with our extensive training and development programs. Work-Life-Balance: Mobile work and 30 days of holiday contribute to a reconciliation of work and private life. Benefit from ergonomic advice and health days. Onboarding event: Welcome to board! Through our onboarding event, we would like to welcome you to our Zeppelin team and allow you to start your new job successfully. Fit and healthy: Your health and well-being are important to us! With our Z FIT initiative you can take part in our sporting theme weeks and team events and benefit from our company bike. Together for a sustainable future: Through our sustainability strategy, we take a number of measures in the areas of CO2 reduction, waste prevention and life cycle management to achieve the goal of CO2 neutrality and to ensure sustainability. We build on diversity: We promote a diverse, value-adding and integrating corporate culture based on trust, respect and opportunity justice. We encourage ALL people to apply to us – regardless of individual characteristics such as gender, age, religion, social and ethnic origin, sexual identity or disability.

Reference number: JR_16616