Hela Gewürzwerk Hermann Laue GmbH | Germany | Deutschland gesamt Ahrensburg, Home-Office | Permanent position | Part time - flexible / Full time / Home office | Published since: 29.06.2026 on stepstone.de
Senior CRM / AI Solutions Engineer (m/f/d)
We think sales are new. While classic CRM systems often only manage data, we build the next generation: intelligent, AI-based systems that automate processes, support decisions and actively relieve sales teams. Microsoft Dynamics 365 is our current foundation – but not the final goal. We actively develop our existing CRM and see the future at the same time in flexible, customizable open source solutions. We are looking for a Senior CRM / AI Solutions Engineer (m/w/d), which connects both: today's system continues productively and shapes the path towards an open, AI-driven sales platform. .
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Your tasks • Your profile • What we offer
Further development, stabilization and architecture of our existing Microsoft Dynamics 365 – the system remains in productive operation and grows with the requirements
Stepwise design of the transition to open, customizable open source solutions instead of proprietary standard tools
Close cooperation with sales as a central stakeholder – from requirement to solution
Conception and implementation of automation, workflows and integrations
Development of AI-assisted Use Cases: Lead-Scoring, Next-Best Action, Automated Communication and Forecasting & Insights
Structure and integration of AI components (e.g. LLMs, APIs, internal models) into existing systems
Questions and further development of the classic CRM approach towards intelligent, proactive systems
Evaluation of new technologies and design of a future-oriented sales system architecture
Ensuring data quality, governance and scalability
Multiannual experience with Microsoft Dynamics 365
Strong knowledge in system architecture, integrations and customizing
Experience with the Power Platform (Power Automate, Power Apps)
Good knowledge of C#, .NET, JavaScript and API design
Understanding sales processes and data-driven organisations
Experience with or strong interest in AI/ML, LLMs and automation
Openness for or experience with open source technologies and migration of growing systems
Ability to translate business requirements into scalable technical solutions
Communication strength at eye level with sales and management
Strategic thinking combined with hands-on mentality
100% home office possible – you work where you are most productive; only for regular on-site appointments you travel to Ahrensburg
Compensation for performance
Pleasant working atmosphere and a nice team
Flat hierarchies and short decision paths
An open corporate culture with a lot of space for new ideas and impulses
Innovative working environments, flexible working hours (possibility of 100% home office, part-time employment possible etc.)
Operational health management
Pleasant working atmosphere and a nice team
Responsive tasks in a growth-oriented, medium-sized company
Occupational pension and occupational disability insurance
Varied staff placement in our subsidized operating restaurant
Discounted HVV Professional Ticket
Location
 | Hela Gewürzwerk Hermann Laue GmbH | |
| Beimoorweg 11, 22926 Ahrensburg, Home-Office | ||
| Germany |
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