Customer Success Consultant Strategic Key Accounts (m/f/d)

Become part of our team at Düsseldorf site and take care of our strategic customers. You work in the Recruiting Service department and make sure that our customers are fully serviced and help to make them even more successful in e-recognition. Your tasks You tune with customers the expectations and needs for recruitment and introduce our services In order to ensure customer success, you fully support customers and advise them on our services and solutions Keeping the performance in mind and optimizing campaigns as needed Close customer retention is important. That's why you build relationships with different contacts with customers You agree to different customer topics with other disciplines such as sales, online marketing and customer service

Successfully completed studies (e.g. economics, social sciences, marketing, project management, personnel) desirable; as an alternative to a contracted commercial training (e.g. in dialogue marketing, office man / office man, industrial man / industrial man or the like) Experience in customer service or online marketing, ideally in a HR-close or consulting environment Good technical understanding in performance marketing desirable Impressed customer orientation and enthusiasm Very good MS Office knowledge (Power Point, Excel, Word)

For us as a community it is important that you not only feel comfortable with us, but also outside work. Because your job is to enrich your life. This is why we offer you the following advantages: 30 days holiday + 1 day of service + 2 extra days for Christmas and New Year Hybrid working model Occupational pension Operational risk life insurance Volunteer days Jobbike In-house Gym In-house Barista Discounted Urban Sports Club membership Discounted parking, job or Germany ticket and you can bring your dog to the office! Our Commitment Same opportunities for everyone – this is important to us! We are convinced that diversity and inclusion are important elements for our success as a global company. That's why we want to win, promote and bind the best talents for us. We look forward to any application, regardless of origin, gender identity, sexual orientation, disability, ethnicity, religion, worldview, age, marital status or other characteristics. .