Merchant / Dispatcher / MFA for employees and customer planning (m/f/d)

Are you good at organizing, planning and coordinating? You like to call and work with people? Then apply as a colleague for the planning of our employee and customer operations.

As a disponent at Home Instead, you are responsible for the personal occupation of our customer operations and coordinate the deployment plans taking into account customer and employee requests taking into account the ideal journeys. Your tasks: Responsible for the planning and coordination of all customer operations (long and short term and ad-hoc disposition) Planing of application lines by our care specialists at new customers Creating employee and customer data and keeping them up to date First voice on the phone to advise our (potential) customers regarding our services

commercial / medical training or experience as a call center agent Experiences in the planning / disposition of services or goods are advantageous Pleasure to telephone with our customers and support staff safe handling of common computer systems appreciation for the concerns of our customers and employees empathy and openness in dealing with people Learning readiness, curiosity and motivation

family-friendly planned working hours (5-day week) in good atmosphere Team: A highly motivated team Salary: A performance-oriented remuneration Short paths: owner-managed, no corporate policy. Direct wire for management, decisions in days instead of weeks. Further education: Training on the CarePro Academy Further development: room for personal development and the possibility to grow with an expanding company Strong brand in the back: Home Instead, it has been established in Germany for over 15 years – market leaders in domestic senior management. Sense and substance: You help seniors and their families in one of the hardest stages of life – and are needed. .