hagebau weser-ems Logistik GmbH | Germany | 49xxx Westerkappeln | Permanent position | Full time / Home office | Published since: 29.01.2026 on stepstone.de
Team Leader / Senior Employee Customer & Inventory Management (m/f/d)
Hagebau Logistik GmbH & Co. KG combines the six logistics locations in Burgau, Herten, Neumünster, Schleinitz, Walsrode and Westerkappeln under one roof. They ensure the nationwide supply of goods to around 1,500 hagebau specialist and retail locations - and thus procurement, transport management, distribution and storage. hagebau Logistik GmbH & Co. KG is a wholly owned subsidiary of the hagebau Handelsgesellschaft für Baustoffe mbH & Co. KG, for which approximately 1,500 employees are active. Are you looking for a new challenge and want to develop professionally and personally? Whether as an experienced senior customer service employee (m/w/d) with the clear goal of assuming a team leadership function in the medium term, or as an already established team leader (m/w/d): We accompany you faithfully to our motto “Together this goes.” at your appropriate next career step. In your position, you will be specifically prepared for a professional leadership role or take over it directly. They gradually grow into the responsibility for our 13-member team in customer and inventory management or lead this directly independently. In doing so, you actively shape processes, develop your team through coaching and contribute significantly to the optimal support of our B2B customers and hagebau shareholders as well as to efficient inventory control. Look forward to a position with a clear development perspective, real design space and long-term career opportunities!
To strengthen our logistics team at the Westerkappeln site, we are looking for you now and in full time as Teamleiter (m/w/d) Projektmanagement
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Your tasks • Your profile • What we offer
Planning and control of our day-to-day operations in customer and stock management (KBM) for our team Components consisting of currently 13 employees Further development of our employees as well as support for training and training Monitoring relevant KPIs in our KBM with focus on components (internal doors) Take responsibility for defined quality levels in customer communication and complaint and escalation management Working on the acquisition and processing of order inputs Telephone and written support as well as advice from customers or hagebau specialist retailers Processing and handling of customer complaints and recuperations Showing solutions for recurring problems in the area of responsibility Close cooperation with our process management team for continuous optimization of existing processes (KVP) Constructive communication with internal interfaces, hagebau specialist retailers and suppliers
You bring several years of professional experience, ideally in a responsible function, in customer and/or inventory management. Alternatively, you have a well-founded knowledge in the assortment area of the components and have great interest in taking on additional responsibility for leadership. Senior Account Manager (m/w/d) At least six years of relevant professional experience as kfm. (m/w/d) in the field of customer and/or stock management or alternatively in a leading function with professional leadership experience Routinized MS Office user knowledge (especially very good Excel knowledge) and ideally first SAP knowledge IT affinity and experience in handling data analysis as well as in the evaluation of KPIs Very good German knowledge in word and writing as well as strong communication skills Responsibility and very good self-organisation A sense of decision and solution-oriented thinking and action
Christmas and holiday money 30 days off Sports and fitness services Employee discount Flexible working hours Cycling leasing Mobile work (i.e. two days on site and three days on mobile) Capital benefits and occupational pensions Employee discounts and offers (e.g. Corporate Benefits) Further development possibilities through project work and further training possibilities
Location
 | hagebau weser-ems Logistik GmbH | |
| Westerkappeln | ||
| Germany |
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