ABB AG | Germany | 97xxx, 69xxx Haßfurt, Heidelberg | Permanent position | Full time | Published since: 16.01.2026 on stepstone.de
Customer Support Specialist Kabelschutz (m/f/d)
At ABB, we support industries to become more efficient and sustainable. Progress is not an option for us, but of course – for you, your team and the world. As a global market leader, we are empowering you with everything you need to advance this change.
The way there is not always easy, because real growth requires courage. But at ABB, don't go alone. Run what runs the world.
ABB is a leading technology company in the fields of electrification and automation that enables a more sustainable and resource-efficient future. By combining technical expertise and digitalization, ABB ensures that industries deliver high performance while becoming more efficient, more productive and sustainable in order to exceed their goals. At ABB we call the "Engineered to Outrun". The company looks back on over 140 years of history and employs more than 105 000 people worldwide.
Job ID: JR00019087
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Your tasks • Your profile • What we offer
At ABB, we support industries to become more efficient and sustainable. Progress is not an option for us, but of course – for you, your team and the world. As a global market leader, we are empowering you with everything you need to advance this change.
The way there is not always easy, because real growth requires courage. But at ABB, don't go alone. Run what runs the world.
ABB is a leading technology company in the fields of electrification and automation that enables a more sustainable and resource-efficient future. By combining technical expertise and digitalization, ABB ensures that industries deliver high performance while becoming more efficient, more productive and sustainable in order to exceed their goals. At ABB we call the ''Engineered to Outrun''. The company looks back on over 140 years of history and employs more than 105 000 people worldwide.
Job ID: JR00019087
As Customer Support Specialist (m/w/d) you are the first contact person(s) for customers and business partners, within the ABB low-voltage products in Germany, for cable protection and cable management products (ELIP).
You use your experience and skills to build and strengthen sustainable customer relationships through outstanding service.
The working time model for this position is: Onsite
You are mainly responsible for:
Processing and maintenance of a sales area for an existing customer base Creation of offers in consultation with our sales By coordinating with internal resources, you offer customers effective solutions to their requests for orders In this context, make sure that concerns are solved by customers, and you use a necessary escalation supporting You observe the entire process and trends to inquiries and you recognize improvement potential
Successfully completed commercial or technical training as well as several years of professional experience in comparable activities High level of flexibility and customer orientation Knowledge of SAP R/3 of advantage Very good knowledge of German and English in word and writing
Please note: With the same suitability, people with severe disabilities and those equal are preferred.
Staff stock acquisition plan Learning & training opportunities Children's Week Personal coaching offers
Location
 | ABB AG | |
| Am Neuländer Gewerbepark 3, 21079 Haßfurt, Heidelberg | ||
| Germany |
The text of this ad was translated from German into English using an automatic translation system and may contain semantic and lexical errors. Therefore, it should be used for introductory purposes only. For more detailed information, see the original text of the ad at the link below.
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